Behavioral Health Case Manager/ TBS Specialist

Riveon; Lorain (OH); On-site; USD 26,587 - 33,103; Full time

Benefits offered by this job

Health plan options

Dental & Vision plans

Life Insurance

Disability Insurance

HSA/FSA

Job summary

Riveon Mental Health and Recovery seeks a dedicated TBS Specialist to provide direct and indirect case management for clients with severe and persistent mental illness, in office, home, and community settings.

You will collaborate with social service providers, medical staff, families, and the caregiving team; maintain timely documentation; and participate in quality and utilization management to support client outcomes.

Qualifications

• Bachelor's Degree in Psychology, Social Work, Sociology or related field and prior experience required.
• An Associate's Degree (or at least junior standing in a Bachelor's level program) in Human Services, Psychology, Social Work or related field and at least 3 years of full-time employment experience working directly with individuals with severe and persistent mental illness will be considered in lieu of the Bachelor's Degree.
• Knowledge of Dialectical Behavior Therapy is a plus.
• Bilingual (English/Spanish speaking) a plus.
• Experience with EHR (Electronic Health Records) a plus.

Responsibilities

• Provides/Coordinates crisis intervention as needed with individuals, families, and groups.
• Collaborates with social service providers, medical care providers, family members, landlords, and other staff associated with the client's treatment plan.
• Develops and provides solution focused interventions and emotional/behavioral management from evidence-based treatments.
• Identifies strategies or treatment options related to each client's mental illness.
• Works with clients to assist in the restoration of social skills and daily living activities.
• Maintains documentation and ensures confidentiality.
• Completes outcomes within set timeframes and ensures clinical documentation reflects services rendered.

Skills

Crisis intervention

Communication

Bilingual (English/Spanish)

Cultural sensitivity

Teamwork

Education

Bachelor's Degree in Psychology, Social Work, Sociology or related field

Associate's Degree in Human Services, Psychology, Social Work or related field

Tools

Basic computer skills (Windows, Microsoft Office)

Job description

Description

Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff!

With a career at Riveon Mental Health and Recovery, you’ll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You’ll also have access to a wealth of opportunities for your personal growth and development.

We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs.

Our Total Rewards Package – What We Offer

• Inclusive Culture with a Team Atmosphere
• Collaborative environment dedicated to clinical excellence
• Company-Wide All Staff Events - have fun while Teambuilding
• Wellness Programs and Activities
• Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
• Paid Bereavement Leave
• Paid Jury Duty Time
• Parental Leave
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• Company funded Health Savings Account
• Company-Sponsored FSA and DSA Tax Savings Accounts
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Life Insurance and AD&D
• 100% Company Paid Short-Term Disability Insurance
• 100% Company Paid Long-Term Disability Insurance
• Added Value Benefits including:
  • Critical Illness Plans for Employee and Family
  • Accident Plans for Employee and Family
  • Identity Theft Plans for Employee and Family
  • Pet Insurance
  • Short-Term Disability Plan
  • Whole and Term Voluntary Life Plans for Employee and Family
  • Voluntary AD&D Plans for Employee and Family
• 403(b) Retirement Plan with Company Match
• Access to Personal Financial Advisor
• Generous Team Member Referral Bonus Program
• License and Certification Reimbursement
• License Testing Fee Reimbursement
• Annual Tuition Reimbursement
• Travel Expense Reimbursement
• On-Site Pharmacy
• Casual Dress Code
• Shift Differentials and On-Call Stipends
• Stipend for Bilingual, Spanish-Speaking

Pay Range: $19.30 - $24.03 per hour

Placement within the pay scale is commensurate with experience and qualifications

POSITION PURPOSE AND OBJECTIVES

Provides a wide range of direct and indirect case management services to clients with severe and persistent mental illness, including assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services. Services are provided in the office, home, and various locations in the community.

ESSENTIAL JOB FUNCTIONS

• Provides/Coordinates crisis intervention as needed with individuals, families, and groups. Assists clients with effective response to or avoidance of triggers that would risk their ability to remain in a community setting.
• Collaborates as appropriate and coordinates care with social service providers, medical care providers, family members, landlords, and other Riveon Mental Health and Recovery staff associated with client's treatment plan. With clients' participation, implements ITPs to support their optimal functioning in the least restrictive environment in additional settings, services, and levels of care.
• Develops and provides solution focused interventions and emotional and behavioral management from evidence-based treatments.
• Identifies strategies or treatment options related to each client's mental illness.
• Works with clients to assist in the restoration of social skills to promote effective functioning in work, school, and home, and daily living skills specific to money management, medication self-administration, and utilization of community resources.
• Assists clients with linking to additional resources, developing coping strategies, establishing a support network, and enhancing personal relationships.
• Ensures that follow up care is provided in an appropriate and timely manner according to medical necessity.
• Participates actively in the Quality and Utilization Management functions, including aspects of care, peer review, client satisfaction, utilization review, standards of care, record review, and outcome indicators.
• Able to demonstrate high standards of organization in order to complete all functions of the TBS Specialist position.
• Provides education, support to families, individuals, community and consultative services to clients, groups and other service providers in a context that assures clients’ rights to confidentiality.
• Completes all necessary documentation to service delivery.
• Provides written communication for necessary services inside and outside the Center.
• Completes outcomes within the time-guidelines of their due dates (initial, 6 months and annual). Clinical documentation is completed within the 24 hour guideline and reflects services rendered as well as medical necessity.
• Maintains required productivity expectation.
• Attends required staff meetings.
• Reacts to change and stress productively.
• Gets along with others and works as a team.
• Performs related administrative duties and special projects.
• Maintains proper/professional boundaries with others.
• Accepts/Applies instructions and supervision.
• Has / Maintains a good on-time and attendance record.
• Performs other duties as assigned

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• In order to perform the functions of this job, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues.
• Must exhibit sensitivity to different cultures.

WORKING CONDITIONS

• The work is provided in a variety of venues and locations including in the office, in client homes, out in various community locations and businesses. Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.
• This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.
• This individual may periodically be required to lift and/or carry up to 10 pounds.
• Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.
• The individual in this position must be able to communicate clearly both verbally and in writing.
• Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

REQUIREMENTS/QUALIFICATIONS

• Bachelor's Degree in Psychology, Social Work, Sociology or related field and prior experience required.
• An Associate's Degree (or at least junior standing in a Bachelor's level program) in Human Services, Psychology, Social Work or related field and at least 3 years of full-time employment experience working directly with individuals with severe and persistent mental illness will be considered in lieu of the Bachelor's Degree.
• Experience in the field of mental health is preferred.
• Basic computer skills required, including familiarity with Windows and Microsoft Office.
• The necessity for travel in this job requires that the employee possess a valid Ohio driver's license, a clean driving record, have proof of adequate personal automobile insurance, and use of a personal vehicle.
• Knowledge of Dialectical Behavior Therapy is a plus.
• Bilingual (English/Spanish speaking) a plus.
• Experience with EHR (Electronic Health Records) a plus.