Behavioral Health Case Manager I - Virginia - Crisis Services

Elevance Health; Roanoke (VA); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Behavioral Health Case Manager to provide vital crisis services. This role involves assessing member needs and developing tailored care plans, ensuring quality and cost-effective care. The ideal candidate will possess a master's degree in a relevant field and have experience in crisis management and telephonic coaching. Join a forward-thinking organization committed to improving lives and communities, where your contributions will make a meaningful impact in the healthcare sector.

Benefits

Paid Time Off

401(k) + match

Stock purchase plan

Medical benefits

Dental benefits

Vision benefits

Wellness programs

Financial education resources

Qualifications

• Requires a master's degree and 3 years of clinical experience in social work or counseling.
• Must have an active unrestricted license to practice as a health professional.

Responsibilities

• Conduct assessments and develop care plans for behavioral health needs.
• Monitor and evaluate effectiveness of care plans.

Skills

Crisis Management

Behavioral Health Assessment

Care Plan Development

Telephonic Coaching

Collaboration with Providers

Education

MA/MS in Social Work

Degree in Nursing

Job description

Anticipated End Date:

2025-06-30

Position Title:

Behavioral Health Case Manager I - Virginia - Crisis Services

Job Description:

Position specific details: The successful candidate will be licensed and residing in the state of Virginia and will be responsible for meeting with members both telephonically and in-person to provide crisis wraparound services

The Behavioral Health Case Manager I – Virginia - Crisis Services is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

Primary duties may include but are not limited to:

• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
• Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.
• Monitors and evaluates effectiveness of care plan and modifies plan as needed.
• Supports member access to appropriate quality and cost-effective care.
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Position requirements:

• Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.
• Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.
• Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.
• For Government business only LAPC LAMFT (as allowed by applicable state laws) is also acceptable in addition to other licensure referenced above; and any other state or federal requirements that may apply.

Preferred qualifications, skills, and experiences:

• Crisis and/or crisis line experience is preferred.
• Experience with SMI/Severe Mental Illness is preferred.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.