Behavioral Health Case Manager | Complex Care & Advocacy

CVS Health; Oak Park (IL); Hybrid; USD 67,000 - 143,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Job summary

CVS Health in Illinois seeks an experienced Case Manager to join our Aetna team serving dual-eligible members. You will conduct assessments, coordinate care, and advocate for services to improve health outcomes and access to benefits.

Requirements include 3–5 years of clinical practice, 2–3 years in discharge planning or home health, and ability to travel up to 50–75% in Chicago communities. Remote work options and independent collaboration with teams are supported.

Qualifications

• Must reside in Illinois
• 3-5 years clinical practical experience
• 2-3 years CM, discharge planning and/or home health care coordination experience
• Confidence working at home and independent collaboration with teams virtually
• Must possess reliable transportation and travel up to 50-75%

Responsibilities

• Assess member needs and determine care coordination plan
• Coordinate care with providers and community resources
• Advocate for benefits and services to improve outcomes
• Monitor plans of care and evaluate progress

Skills

Analytical skills

Problem-solving

Communication skills

Organizational skills

Independent work

Education

Master's Degree in Behavioral/Mental Health or related field

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

CVS Health in Illinois seeks an experienced Case Manager to join our Aetna team serving dual-eligible members. You will conduct assessments, coordinate care, and advocate for services to improve health outcomes and access to benefits.

Requirements include 3–5 years of clinical practice, 2–3 years in discharge planning or home health, and ability to travel up to 50–75% in Chicago communities. Remote work options and independent collaboration with teams are supported.