Behavioral Health Case Manager

Spectrum Healthcare; Cottonwood (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Spectrum Healthcare in Cottonwood, AZ, is seeking a Care Manager to help clients navigate behavioral health services, healthcare needs, and community resources. You will collaborate with clients, families, providers, and the treatment team to coordinate services and support treatment goals.

This hybrid role blends office, community, and remote work. You will conduct assessments, develop treatment plans, provide supportive counseling, complete documentation, and ensure HIPAA compliance while

Qualifications

• High school diploma or equivalent plus at least two years of behavioral health experience.
• Bachelor's degree in any field with at least one year of behavioral health experience.
• Bachelor's degree in a human services related field.
• Completion of a Behavioral Health Technician training program.
• Masters degree in a human services related field without current licensure.
• At least one year of behavioral health experience is preferred.

Responsibilities

• Build professional and supportive relationships with clients.
• Coordinate behavioral health, physical health, and community based services.
• Help clients identify needs, strengths, goals, and available resources.
• Connect clients with housing, transportation, healthcare, benefits, education, employment, and other resources.
• Complete initial assessments and reassessments under supervision.
• Develop, implement, and update individualized treatment plans.
• Provide supportive counseling and care management interventions.
• Document in the electronic health record and maintain HIPAA compliance.

Skills

Compassionate and respectful

Organized

Dependable

Team player

Effective communicator

Education

High school diploma or equivalent

Bachelor's degree in any field

Bachelor's degree in a human services related field

Master's degree in a human services related field without current professional licensure

Completion of a Behavioral Health Technician training program

Job description

Are you passionate about helping people overcome challenges, connect with resources, and work toward healthier and more independent lives? Do you enjoy building relationships, solving problems, and working with a team that cares about the community?

Spectrum Healthcare is looking for a compassionate, organized, and dependable Care Manager to join our team. This position is a great opportunity for someone who wants meaningful work and enjoys making a real difference in the lives of others.

As a Care Manager, you will help clients navigate behavioral health services, healthcare needs, and community resources. You will work closely with clients, families, healthcare providers, community organizations, and members of the treatment team to coordinate services and support each clients treatment goals.

This is a hybrid position that includes work in the community, office, and remote setting. No two days will look exactly the same. One day you may be meeting with a client, and the next you may be coordinating services with a provider or helping someone access an important community resource.

WHAT YOU WILL DO

As a Care Manager, you will:

• Build professional and supportive relationships with clients.
• May provide services to adults, children, adolescents, and families depending on program assignment.
• Help clients identify their needs, strengths, goals, and available resources.
• Coordinate behavioral health, physical health, and community based services.
• Connect clients with housing, transportation, healthcare, benefits, education, employment, and other community resources.
• Complete initial assessments and reassessments under appropriate supervision.
• Help develop, implement, and update individualized treatment plans.
• Provide supportive counseling, rehabilitation services, and care management interventions.
• Communicate with healthcare providers, behavioral health professionals, community agencies, and other members of the treatment team.
• Participate in client staffing meetings, case consultations, supervision, and team meetings.
• Complete accurate and timely documentation in the electronic health record.
• Make sure documented services clearly support the clients treatment goals and progress.
• Maintain appropriate professional boundaries during all client interactions.
• Protect confidential client information and follow HIPAA requirements.
• Follow clinical and supervisory direction related to client care and assigned responsibilities.
• Report safety concerns, incidents, and changes in client needs through the proper channels.
• Manage assigned caseload responsibilities and communicate when additional support is needed.
• Provide culturally respectful services to individuals from different backgrounds and life experiences.
• Follow all organizational, legal, regulatory, licensing, and payer requirements.

WHAT A TYPICAL DAY MAY LOOK LIKE

Your day may include checking in with clients, helping someone schedule a medical appointment, locating housing or transportation resources, communicating with a treatment provider, completing progress notes, attending a client staffing meeting, and working with your supervisor to address changes in a clients needs.

Some days may be busy and require you to balance several priorities at once. Strong organization, communication, and follow through will help you succeed in this position.

WHAT WILL HELP YOU SUCCEED

You may be a great fit for this position if you are:

• Compassionate and respectful.
• Organized and able to manage multiple responsibilities.
• Dependable and committed to following through.
• Comfortable working independently and as part of a team.
• Able to communicate clearly and professionally.
• Open to feedback and able to follow supervisory direction.
• Comfortable working with individuals experiencing behavioral health challenges.
• Skilled at maintaining professional boundaries.
• Committed to protecting client privacy and confidentiality.
• Able to complete accurate documentation within required timeframes.
• Comfortable using email, electronic health records, and other computer systems.
• Able to remain calm and professional during difficult or stressful situations.

MINIMUM QUALIFICATIONS

Candidates must qualify as a Behavioral Health Technician by meeting at least one of the following requirements:

• High school diploma or equivalent and at least two years of behavioral health experience.
• Bachelors degree in any field and at least one year of behavioral health experience.
• Bachelors degree in a human services related field.
• Completion of a Behavioral Health Technician training program through an educational institution.
• Masters degree in a human services related field without current professional licensure.

At least one year of behavioral health experience is preferred.

Additional training required for the position must be completed within six months of selection if it has not already been completed at the time of hire.

WORK SETTING

This is a hybrid position that may include work in an office, in the community, at approved client service locations, and remotely. The position may require local travel and transportation of clients. Employees must follow all safety, transportation, confidentiality, scheduling, and timekeeping requirements.