Behavioral Health Care Manager - Make an Impact from Day One! (remote)

ZipRecruiter; Thousand Oaks (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in healthcare is seeking a Behavioral Health Care Manager to provide remote patient support and improve mental health outcomes. You will play a crucial role in patient communication, care coordination, and documentation, while enjoying a supportive and compassionate team environment with valuable benefits.

Benefits

100% Remote Position

Health, Dental, and Vision Insurance

Life Insurance Coverage

Paid Holidays

Career Development Opportunities

Supportive Team Environment

Qualifications

• Must have LPN/LVN or MA certification.
• Experience in behavioral health or care coordination is needed.
• Strong communication skills to build trust with patients.

Responsibilities

• Conduct 60+ patient calls daily for support.
• Use PHQ-9 and GAD-7 for screenings.
• Document patient interactions in EHR.

Skills

Communication

Trust Building

Organizational Skills

Motivational Interviewing

Bilingual (English & Spanish)

Education

LPN/LVN or Certified Medical Assistant (MA)

Tools

Electronic Health Records (EHRs)

Job description

Job DescriptionJob DescriptionSalary: $22-$26 / hour

Behavioral Health Care Manager Make an Impact from Day One!

100% Remote | LPN/LVN or Certified Medical Assistant (MA) Required

Are you energized by helping people and hitting goals? Do you thrive in a role where your day is full of purposeand your efforts create real change? At Vigilance Health, were looking for mission-driven, people-first professionals who are ready to own the phone, connect with 2122 patients per day, and play a key role in improving both mental and physical health outcomes across the country.

As a Behavioral Health Care Manager, youll be on the front lines of care, using your clinical expertise, communication skills, and compassion to support patients navigating behavioral health and chronic conditions. If youre ready for a fast-paced, high-impact role where every call counts, this is for you.

What Youll Do

• Be the frontline Reach out to patients by phone (expect 60+ daily calls) and provide meaningful behavioral health support.
• Guide with purpose Use tools like PHQ-9 and GAD-7 to conduct screenings and develop care plans.
• Coach for change Apply motivational interviewing to help patients set and achieve SMART health goals.
• Coordinate and connect Work closely with primary care providers, behavioral health consultants, and other healthcare team members.
• Stay organized Document all interactions, update care plans, and track outcomes in the EHR.

What You Bring

• LPN/LVN or Certified Medical Assistant (MA) Required
  (Compact license is a plus, but not required)
• Experience in behavioral health, care coordination, or chronic disease management
• Excellent communication skills and a natural ability to build trust with patients
• Strong organizational habits and comfort working in high-volume, metric-driven roles
• Proficiency with electronic health records (EHRs)
• Bilingual in English & Spanish is a plus!

Schedule

• Full-Time | MondayFriday
• Choose your shift: 8:00 AM 5:00 PM or 9:00 AM 6:00 PM (time zones do vary) main hours reflect Pacific time zone.
• Take a 30-minute or 1-hour lunchyour choice

What Success Looks Like

• Patient Reach: 2122 patient connections per day, 60+ calls daily
• Quality Documentation: Timely, complete, and accurate EHR entries
• Care Impact: Measurable improvements in PHQ-9 and GAD-7 scores
• Engagement: High rates of patient follow-up, retention, and satisfaction
• Teamwork: Positive collaboration with providers and team members

Why Vigilance Health?

Were transforming healthcareone call, one connection, one patient at a time. Our team is driven by outcomes, fueled by compassion, and committed to delivering real value to patients and providers alike.

Our Core Values:

• We Have Fire Passion drives everything we do
• We Are Driven We meet goals and push boundaries
• We Are Partners We build trust and take ownership
• We Build Solutions We innovate and simplify
• We Are Coaches We lift each other up

Perks & Benefits

• 100% Remote Position Work from the comfort of home
• Health, Dental, and Vision Insurance
• Life Insurance Coverage options offered
• Paid Holidays Enjoy 9 holidays off per year
• Career Development Grow with a leader in value-based care
• Supportive Team Environment Collaborate with people who care as much as you do

Ready to thrive in a role where high performance meets high purpose?
Apply now and help us redefine what compassionate, patient-centered care really looks like.

remote work