Behavioral Health Care Manager

Orange County Comptroller; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading healthcare organization seeks a Behavioral Health Care Manager to provide essential evidence-based treatment via telehealth to oncology patients. This role involves structured mental health assessments, treatment planning, and collaboration with oncology teams to improve patient outcomes. Ideal candidates will have an active license in psychotherapy and experience handling oncology or serious medical conditions.

Qualifications

• Active, unrestricted license to practice psychotherapy.
• Experience with oncology patients and chronic medical conditions.
• Ability to provide virtual care and support patients with suicidal ideation.

Responsibilities

• Conduct structured assessments and develop treatment plans for oncology patients.
• Implement treatment modules and assess patient progress regularly.
• Communicate and collaborate with oncology teams about patient care.

Skills

Psychotherapy

Cognitive-behavioral therapy

Dialectical behavior therapy

Virtual care delivery

Patient engagement

Job description

About Protocol Behavioral Health

Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. Oncology patients are at heightened risk of mental health disorders and suicide, and those conditions negative impact patient outcomes, treatment adherence, and total cost of care. Protocol is built to ensure patients have access to high quality, evidence-based treatments via telehealth while collaborating the oncology team to ensure seamless care for patients available when and where they need it.

About the role

The Behavioral Health Care Manager (BHCM) is responsible for providing evidence-based treatment (e.g., cognitive-behavioral therapy, dialectical behavior therapy, acceptance and commitment therapy among others) to patients with cancer via a Collaborative Care Model partnership with oncology clinics. The BHCM is responsible for treatment delivery via telehealth (video and phone), documentation and communication with oncology teams, consultation with the Protocol consulting psychiatrist, maintenance of the patient registry, and ongoing assessment of patient progress.

Responsibilities

• Conduct structured assessments of mental and behavioral health and functioning of oncology patients referred by partner cancer centers and clinics.
• Develop treatment plans based on assessment results using Protocol’s evidence-based modular treatment approach.
• Implement treatment modules and conduct ongoing progress assessment to guide next steps in care and make changes as indicated by patient progress.
• Maintain a patient registry aligned with requirements of the Collaborative Care Model.
• Participate in weekly consultation meetings with Protocol’s consulting psychiatrist
• Communicate and collaborate with oncology teams about patient progress and recommendations and attend care coordination meetings as needed.
• Maintain a patient caseload targeting 65% patient-facing time.
• Participate in initial and ongoing training required by Protocol.
• Utilize between-session messaging as indicated to support patients.
• Engage in ongoing supervision and department meetings.
  (If licensed) maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs will be covered by Protocol).
• Perform other duties as assigned.
  

Qualifications

• Active, unrestricted, and independent license to practice psychotherapy from at least one US state.
• Ability to support a caseload of patients of different diagnoses, backgrounds and cultures, and with varying degrees of acuity.
• Ability to deliver care in a virtual setting.
• Experience with patients with oncology and/or chronic/serious medical conditions.
• Experience supporting patients with suicidal ideation and/or trauma.
• Roles are available in all time zones, but with greatest need in Pacific and Mountain time zones.
• Plus if certified proficient for practice in Spanish.