Behavioral Health Care Coordinator - Department of Public Health and Environment

City and County of Denver; Denver (CO); Hybrid; USD 62,000 - 73,000; Full time

Job summary

The City and County of Denver seeks a Behavioral Health Care Coordinator for its Department of Public Health and Environment. This role involves supporting individuals with behavioral health needs, coordinating care, and ensuring efficient communication between service providers, all within a hybrid workplace model aimed at enhancing community health.

Benefits

Life-long monthly pension after 5 years of service

457B Retirement Plan

140 hours of PTO and 11 paid holidays

Competitive medical, dental and vision plans

Qualifications

• Experience working with unhoused community members and individuals with mental health issues.
• Strong situational awareness and ability to de-escalate situations.
• Exceptional organization skills and attention to detail.

Responsibilities

• Work with individuals to determine service availability and complete the referral process.
• Track client data and outcomes meticulously.
• Participate in emergency preparedness and response team activities.

Skills

Communication

Organization

Teamwork

Education

Bachelor’s Degree in Social Work, Psychology, Mental Health, or a related field

Job description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $62,186.00 - $72,500.00. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th, the Friday before Labor Day, and November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

This is a limited position with an expected end date of June 30, 2026, with the possibility of extension.

Location

The City and County of Denver supports a hybrid workplace model. In this position, you can expect to work mostly in the field, and within the office when needed. The office for this position is located at 201 W. Colfax Ave., Denver, CO 80202.

What You’ll Do

Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of seven divisions: Division of Shared Services and Business Operations; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; Emergency Management and Medical Operations; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at: Denver Department of Public Health and Environment.

We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive.

As the Behavioral Health Care Coordinator, you will work with individuals identified by City of Denver Partners, through street engagement, placement at All-In Mile High Sites, and various behavioral health programs, to identify a person's behavioral health and wellness needs and support immediate access to care. The Behavioral Health Care Coordinator will be responsible for determining service availability, completing the referral process, securing transportation, and complete a face-to-face handoff to the service provider. This position will also be a reliable contact for service providers if there are concerns with an individual in treatment in their initial admission period.

R2R supports Mayor Johnston’s 2025 “All In Mile High Goal” to bring 2,000 people off the streets and into temporary housing, and another 2,000 into permanent housing. R2R continues to be a coordinated effort towards an intervention, treatment and rehabilitations pipeline.

Specifically, as the Behavioral Health Care Coordinator with Roads to Recovery, you will:

• Support individuals with determining appropriate level of care and corresponding supportive services, with needs that include transiency, behavioral and mental health disorders, substance use disorders, medical health, job readiness and education, and criminal justice involvement.

• Work as a team amongst Denver City agencies to include The Office of Social Equity and Innovation, The Department of Safety, Department of Housing Stability, Department of Transportation & Infrastructure, Department of Development & Economic Opportunity, and other programs managed by the Department of Public Health and Environment.

• Maintain positive and co-working relationships with community partners and health providers.

• Meticulously track client data, client engagement, and client outcomes.

• Transportation of clients to placements, resources, or services.

• Serve as a point person for assessments, referrals and follow up with the provider.

• Communicate with contract managers on provider outcomes.

• Participate in team meetings, individual and group consultation, and community-based learning opportunities.

• Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan. This may require being ‘on-call’ from time to time to help respond to emergencies. Additional training commensurate with assigned duties will be provided.

• Other duties as assigned.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Experience working with unhoused community members, individuals with problematic substance use, and individuals diagnosed with a severe and persistent mental illness

• Comprehensive knowledge base of community resources

• Dedication to trauma-informed, person centered, and culturally responsive care

• Ability to build trust and rapport quickly

• Strong ability to be flexible and work with a team

• Enjoyment from working outside of the typical office space

• Exceptional organization skills and attention to detail.

• Excellent verbal and written communication skills.

• Excellent customer service skills, along with initiative, empathy, flexibility, and patience, which will translate to work with clients, other City agencies, and community partners.

• Experience with harm reduction best practices

• A tenacious work ethic.

• Strong situational awareness and ability to de-escalate situations

• Ability to adapt to changing situations.

• Willingness and capability of working with a diverse group of people to achieve a common goal.

Required Minimum Qualifications

• Education Requirement: Bachelor’s Degree in Social Work, Psychology, Mental Health, or a related field.

• Experience Requirement: Three (3) years of experience working with and counseling patients and individuals with special needs such as mental health issues, substance abuse, homelessness, and marginalized individuals within the criminal justice system.

• Education and Experience Equivalency: One (1) years of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for experience requirements.

• License/Certification Requirement: Requires a valid Driver’s License at the time of application.

• Licenses and certifications must be kept current as a condition of employment.

Application Deadline

This position is expected to stay open until Sunday, June 22, 2025. Please submit your application as soon as possible and no later than this date at 11:59 p.m. to ensure consideration.

To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

• Cover letter

• Resume

About Everything Else

Job Profile

CS3419 Behavioral Health Specialist

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Limited (Fixed Term)

Position Salary Range

$62,186.00 - $102,607.00

Target Pay

$62,186.00 - $72,500.00

Agency

Dept of Public Health & Environment

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.