Behavioral Health Care Coordinator

Womens Healthcare Associates; Newberg (OR); Hybrid; USD 63,000 - 78,000; Full time

Job summary

Women's Healthcare Associates in Newberg, OR is hiring a Behavioral Health Care Coordinator in a hybrid role blending care management and psychotherapy. The position serves pregnant and postpartum patients with a focus on coordination, consultation, and treatment planning.

The role involves case management, on-site engagement, crisis support, and collaboration with medical staff. Credentialing, documentation, and adherence to care standards are essential.

Qualifications

• CSWA, or Registered Associate LPC/LMFT, within 1 month of start date.
• Ability to obtain NPI number within 1 month of start date.
• Credentialing with insurance plans that accept CSWA or LMFT/LPC associates.
• Insurable by malpractice carrier as required by WHA.

Responsibilities

• Engage in case management and care coordination for behavioral health patients.
• Provide psychotherapy to a caseload of 20–30 pregnant/postpartum patients (credentialed).
• Respond to BH backline inquiries; coordinate with BH Clinician and on-call manager.
• Document and follow up with providers; maintain chart notes and records.
• Coordinate with medical staff, families, and community providers for treatment plans.
• Assist with crisis de-escalation and safety assessments using CSSRS.

Skills

NPI number within 1 month

Malpractice insurance

Education

CSWA / Registered Associate LPC or LMFT licensure within 1 month

Job description

Job Details: Job Location: NB - Newberg, OR, Salary Range: $63000.00 - $78000.00Salary/year, At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

The Behavioral Health Care Coordinator role is a hybrid care management/psychotherapist role. The care management portion of this role provides skilled referral review and care management support to patients referred into behavioral health. The therapist portion of this role, once credentialed, provides psychotherapy to a caseload of approximately 20-30 pregnant and postpartum patients.

This position will primarily be based at our Newberg clinic, with a hybrid work schedule.

Job duties:

CASE MANAGEMENT:

• Engages in daily behavioral health team functions to support consistent and timely responses to patient needs including, but not limited to, daily huddles, review and response to universal patient screening related to social determinants of health, and consultation with medical providers requesting input on patient care.
• Offers on-site clinic engagement and assistance for same-day patients, particularly those recognized as having high-risk factors or complex social requirements.
• Serves as the primary contact for responding to inquiries received through the Behavioral Health (BH) backline phone line; collaborates with the Behavioral Health Clinician (BHC) on duty and the on-call Behavioral Health manager to address requests from staff, providers, and patients.
• Completes case management tasks such as referrals to home visiting and specialty mental health programs and provides detailed and skilled resource referrals in response to Behavioral Health Clinician (BHC) and medical provider requests. Documents and provide follow up and communication to providers and BHCs.
• Coordinates and collaborates with medical providers, staff, families, and community providers. Maintains chart notes related to internal and external contracts, obtains pertinent records from other settings and supports patient’s involvement, follow-through, and progress in varied treatment activities.
• Takes primary responsibility for supporting consistent outreach efforts to high needs patients not engaged in therapeutic care with primary goal of building trust and rapport with patients in order to facilitate connections to accepted and beneficial support in the community or within WHA.
• Coordinates and facilitates complex case review meetings in conjunction with licensed team members in order to promote high-quality team-based care and support for patients.
• Effectively manages crisis situations involving patients who may be distressed or experiencing a mental health crisis by maintaining composure and facilitating de-escalation. Conducts thorough assessments of patient safety and identifies suitable subsequent actions to ensure stabilization and coordination of care. Employs the CSSRS screening tool as part of the assessment process.
• Takes on special projects focused on enhancing care management, as delegated.
• Provides timely and succinct feedback to other clinicians regarding consultation findings, recommendations, referral updates, and other case management needs.
• Participates in regular case consultations and one on one supervision opportunities and seeks opportunities to contribute to team culture.
• Works as part of a multi-disciplinary team in making recommendations for clients who abuse, misuse, or divert controlled substances.

PSYCHOTHERAPY:

• Conducts clinical assessments, assigns DSM diagnoses when indicated, creates and deploys strengths-based treatment plans to address a range of mental health issues during care at WHA.
• Utilizes and interprets appropriate screening tools including the EPDS, PHQ-9, GAD 7, MDQ and others.
• Acts as member of health care team assisting OB/Gyn health care providers in recognizing, understanding and caring for mental health issues that impact overall health.
• Provides trauma-informed, anti-oppressive and evidence-based information to health care teams regarding topics related to mental health in order to improve patient care.
• Delivers targeted short-term psychotherapy sessions emphasizing brief interventions, utilizing approaches such as Interpersonal Psychotherapy, Solution-Focused Therapy, and Cognitive Behavioral Therapy (CBT).
• Understands and appropriately applies correct billing codes and engages in ongoing learning opportunities on best practices related to billing.
• Provides concise documentation and recommendations in the patient’s medical record within twenty-four (24) hours of visit. Willing to gain comfort with concurrent documentation and use of electronic health record (Epic).
• Determines the appropriateness of the patient receiving behavioral health services within the clinic environment, assesses additional service needs and provides case management for external referrals when indicated.

Qualifications:

• Minimum CSWA, Registered Associate LPC or LMFT within 1 month of start date. Must be registered and under plan of supervision for work hours to count toward licensure. Licensure supervision may be included depending on current staffing. Fully licensed applicants are also welcomed.
• Ability to obtain NPI number within 1 month of start date.
• Ability to credential with insurance plans that accept CSWA, Registered Associate LPC or LMFT practitioners within 1 month of start date. Fully licensed practitioners eligible for credentialing are also welcomed.
• Insurable by malpractice carrier for WHA in minimum amounts required by WHA.

Salary Range/Equity Pay Analysis:

Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:

Federal Family and Medical Leave Act

https://www.dol.gov/whd/regs/compliance/posters/fmlact

Oregon Family Leave Act

www.oregon.gov/boli/TA/docs/oflaposter2016englishlarge.pdf

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