CoCM - Behavioral Health Care Manager

Essen Health Care; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Essen Health Care in New York seeks a Behavioral Health Care Manager to coordinate mental and physical health care within the collaborative care model. You will work with primary care providers and psychiatric consultants to manage an assigned patient caseload.

Responsibilities include screening for common mental health disorders, coordinating care, educating patients, and tracking treatment response. Bilingual Spanish is required; strong teamwork and EHR/documentation skills are essential.

Qualifications

• Master’s degree in Social Work from an CSWE-accredited program required; LMHC or Master’s in Psychology beneficial.
• Licensure as LMHC/Professional Counselor or equivalent preferred.
• Experience in behavioral health care coordination strongly preferred.
• Comfort with validated screening tools (PHQ-9, GAD-7) desirable.
• Team-based interdisciplinary work experience preferred.

Responsibilities

• Coordinate mental and physical health care with the patient’s medical and mental health teams.
• Screen for and assess behavioral health disorders; track treatment progress.
• Engage patients and families; provide education on treatment options.
• Support treatment plans and coordinate referrals to services inside/outside the organization.
• Document and communicate treatment recommendations via EHR and registries.

Skills

Team collaboration

Communication skills

Engage patients

Assessment & treatment planning

EHR proficiency

Billing/compliance documentation

Bilingual Spanish

Education

Master’s degree in Social Work

Licensure: LMHC or Master’s in Psychology

Tools

EHR systems

Job description

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

The Behavioral Health Care Manager is a core member of the Collaborative Care team, including the patient’s medical provider and Psychiatric Consultant, as well as the larger primary care team or medical team. The Behavioral Health Care Manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers.

Responsibilities

1. Experience with screening for common mental health disorders. 2. Working knowledge of differential diagnosis of common mental health disorder.3. Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient’s primary care provider and, when appropriate, mental health providers. 4. Screen and assess patients for common behavioral health disorders. Facilitate patient engagement and follow-up care. 5. Provide patient education about common mental health and available treatment options. 6. Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications. 7. Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. 8. Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, CBT, DBT, problem-solving treatment, motivational interviewing, or other treatments as appropriate. 9. Participate in regularly scheduled caseload consultation with the Psychiatric Consultant and communicate resulting treatment recommendations to the patient’s medical provider. 10. Track and document patient progress and treatment recommendations on EHR and registry.11. Facilitate treatment plan changes for patients who are not improving with the medical provider and the Psychiatric Consultant.12. Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation)

Qualifications

Master’s degree in Social Work from a school accredited by the Council of Social Work Education is necessary. Other backgrounds may include:

Training and Licensure Requirements:

• Master’s degree in Social Work from a school accredited by the Council of Social Work Education is necessary. Other backgrounds may include: Licensed Mental Health Counselor/Professional Counselor (LMHC) or Master’s in Psychology [Minimum of 1 year of experience
• Behavioral health experience in clinical or care coordination settings
• Familiarity with evidence-based treatment approaches
• Comfort using validated screening tools (e.g., PHQ-9, GAD-7)
• Experience working in team-based, interdisciplinary environments

Other Skills and Requirements:

• Demonstrated ability to collaborate and communicate effectively in a team setting.
• Strong communication skills, both verbal and written.
• Ability to effectively engage patients in a therapeutic relationship.
• Experience with assessment and treatment planning for common mental health disorders.
• Proficiency with electronic health record
• Strong documentation skills to meet billing and compliance requirementsBilingual (Spanish) Required

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.