Behavioral Health Care Advocate - Assess and Triage - Provider Line - Remote

UnitedHealth Group; Town of Cheektowaga (NY); Remote; USD 59,000 - 117,000; Full time

Job summary

Join a leading healthcare organization as an Assess and Triage Care Advocate, where you'll utilize your clinical skills to improve health outcomes for members. This role involves assessing patient needs and managing care plans within a collaborative team environment. Flexibility to work remotely is offered, alongside a comprehensive benefits package and opportunities for career growth.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• 2+ years experience in a related mental health environment.
• Licenses must be Independent, active and unrestricted.

Responsibilities

• Utilization review of behavioral health and substance abuse cases.
• Make patient assessments and determine appropriate levels of care.
• Coordinate benefits and transitions between various areas of care.

Skills

Microsoft skills

Education

Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling

Licensed Ph.D.

RN

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As an Assess and Triage Care Advocate you will be responsible for utilization review of behavioral health and substance abuse cases. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan.

What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You will work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Schedule: Monday - Friday 9:30am - 6:00pm EST. This is a "Que" based position. Position requires you to work 4 holidays per year.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Focus on initial admission for psychiatric and chemical dependency patients


• Make patient assessments and determining appropriate levels of care


• Obtain information from providers on outpatient requests for treatment


• Determine if additional clinical treatment sessions are needed


• Administer benefits and review treatment plans


• Coordinate benefits and transitions between various areas of care


• Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2+ years of experience in behavioral health


• Licenses must be Independent, active and unrestricted in your state of residence


• 2+ years experience in a related mental health environment


• Proficient Microsoft skills (Word, Excel, Outlook) with the ability to use multiple screens and type and talk simultaneously


• Access to high speed internet via cable/DSL service in your home


• Ability to work 9:30am - 6:00pm EST


• Willingness to work in a "Que" based environment


• Willingness to work 4 holidays per year
  

Preferred Qualifications:

• Experience in an inpatient setting


• Dual diagnosis experience with mental health and substance abuse


• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients


• Experience in a managed care environment


• Experience in an inbound call center setting


• Experience determining levels of care
  

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.