Behavioral Health Associate I

Turning Point Community Programs; Sacramento (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Turning Point Community Programs in Rancho Cordova, CA is seeking a part-time Direct Service Advocate to help members live in the community, achieve personal goals, and access services. The role involves after-hours on-call coverage and coordinating with clinicians, housing, and transportation.

The position requires a high school diploma or GED and 2+ years of direct mental health services; a CA driver’s license is preferred. The role emphasizes crisis intervention, advocacy, and documentation.

Qualifications

• Minimum: high school diploma or GED.
• Optimum: 2–4 years of full-time direct mental health services experience.
• Lived experience is a plus.

Responsibilities

• Assist members in identifying and progressing toward goals.
• Empower members and provide vocational support.
• Support staff and members in activities, programming, and groups.
• Facilitate communication among agencies.
• Participate in client medication outreach; coordinate with doctor and pharmacy.
• Educate the community and other agencies.
• Transport members to appointments and activities as needed.
• Respond promptly to crises and provide on-the-spot support.
• Manage a caseload based on acuity and contract requirements.
• Maintain and document client records per standards.
• Assist clients with housing access and maintenance.
• Ensure safety, health, and well-being of members.
• Be accountable for work hours and time management.

Skills

Direct mental health services

High school diploma or GED

2+ years experience

Education

High school diploma or GED

Job description

GENERAL PURPOSE

Under the general supervision of the Program Director or their designee, this at-will direct service position is responsible for assisting members in achieving their expressed goals while living in the community. The position is also responsible for advocating for members in all areas of treatment and assisting them in applying for and receiving services. Additional support in areas of medication management, housing, vocation, counseling, and advocacy will be provided as needed. Involves providing after-hours, “on-call” coverage on a rotational basis based on program needs.

GENERAL PURPOSE

Under the general supervision of the Program Director or their designee, this at-will direct service position is responsible for assisting members in achieving their expressed goals while living in the community. The position is also responsible for advocating for members in all areas of treatment and assisting them in applying for and receiving services. Additional support in areas of medication management, housing, vocation, counseling, and advocacy will be provided as needed. Involves providing after-hours, “on-call” coverage on a rotational basis based on program needs.

Essential Duties And Responsibilities – (illustrative Only)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Assists assigned members in identifying and progressing toward achievement of member-chosen goals.
• Empowers members in meeting their goals; provides vocational support
• Assists staff and members in the development and implementation of activities, programming, and groups.
• Facilitates communication and cooperation among agencies.
• Participates in client medication outreach; coordinates communication between doctor, client, and pharmacy.
• Educates the community and other agencies.
• Drives personal and/or agency vehicle on agency business, including transportation of members to and from appointments and activities, as well as field visits/medication outreach.
• Provides prompt intervention in the event of a crisis, both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis; provides “on-the-spot” support that is both helpful to the members and consistent with the philosophy of the program.
• Carries a caseload of clients depending on the acuity of clients, program/contract requirements, and referrals on record; varies from program to program and contract to contract.
• Maintains all client records and completes required documentation and data entry according to program standards, including progress notes, activity reports, and logs etc.
• Assists clients with accessing and maintaining appropriate housing.
• Attends to the safety, health, and well-being of members.
• Is personally responsible and held accountable for work hours and time management as coordinated with the Program Director or designee.

QUALIFICIATIONS

Minimum

A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from high school or an accredited GED program and working less two (2) years full-time equivalent experience providing direct mental health services. Lived experience is a plus.

Optimum

Preferred qualifications involve working at least two (2) but less than four (4) years of full-time equivalent experience providing direct mental health services.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:

• California driver’s license & current vehicle insurance/registration.
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles.

Schedule:

On-Call Hours: 6:00 PM - 10:00 PM or 8:00 AM - 12:00 PM (6 - 15 hours a week, days vary, part time)

Interested? Join us at our open interviews on Wednesdays from 2:00 PM - 4:00 PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670.