Behavioral Health Associate I

Turning-Point-Community-Programs; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Turning-Point-Community-Programs in Rancho Cordova, CA is seeking a Direct Service Worker to assist members in meeting goals and accessing services, with after-hours on-call rotation. You will advocate, support housing, coordinate medication outreach, and maintain records to ensure quality care.

Under supervision, you will help members navigate services, drive to appointments, and participate in program activities while upholding safety and documentation standards.

Qualifications

• High school diploma or GED; similar experience considered.
• 2+ years of full-time direct mental health services preferred.
• Lived experience is a plus.

Responsibilities

• Assist members in identifying and progressing toward goals.
• Empower members and provide vocational support.
• Develop activities and coordinate with agencies and staff.
• Coordinate medication outreach between doctor, client, and pharmacy.
• Provide crisis intervention and on-site support as needed.
• Maintain client records and documentation per program standards.
• Assist clients with housing access and safety.
• Travel as needed for transportation and field visits.

Skills

Direct mental health services

Case management

Crisis intervention

Documentation

Transportation

Advocacy

Teamwork

Education

High School Diploma or GED

Tools

EHR systems

Job description

Under the general supervision of the Program Director or designee, this at-will direct service position is responsible for assisting members in meeting their expressed goals, while living in the community. The position is also responsible for advocating for members in all areas of treatment and helping them apply for and receive services, Additional support in areas of medication management, housing, vocation, counseling, and advocacy will be provided as needed. Involves providing after hours, “on-call” coverage on a rotational basis based on program needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Assists assigned members to identify and progress toward achievement of member chosen goals.
• Empowers members in meeting their goals; provide vocational support
• Assists staff and members in the development and implementation of activities, programming, and groups.
• Facilitates communication and cooperation among agencies.
• Participates in client medication outreach; coordinates communication between doctor, client, and pharmacy.
• Educates community and other agencies.
• Drives personal and/or agency vehicle on agency business including transportation of members to and from appointments and activities as well as field visits/medication outreach.
• Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation; provides “on-the-spot” support that is both helpful to the members and consistent with the philosophy of the program.
• Carries a caseload of clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract.
• Maintains all client records and completes required documentation and data entry according to program standards including progress notes, activity reports, and logs, etc.
• Assists clients with accessing and maintaining appropriate housing.
• Attends to the safety, health, and well-being of members.
• Is personally responsible and held accountable for work hours and time management as coordinated with Program Director or designee.

QUALIFICIATIONS

MINIMUM:

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or an accredited GED program and working less two (2) years full-time equivalent experience providing direct mental health services. Lived experience is a plus.

OPTIMUM:

Preferred qualifications involve working at least two (2) but less than four (4) years of full-time equivalent experience providing direct mental health services.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS

• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds, and motorcycles.

Schedule:

Monday - Friday, 8:00 AM - 4:30 PM

Location

located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670

Travel Required

As needed for client transport and program support

Preferred

• Intermediate
• Social Services - Teamwork Intermediate
• Social Services - Providing Mental Health Sup Some Knowledge

Behaviors

Preferred

• Team Player : Works well as a member of a group

Education

Required

High School or better.

Experience

Preferred

1 year: MINIMUM:A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or an accredited GED program and working less two (2) years full-time equivalent experience providing direct mental health services. Lived experience is a plus.OPTIMUM:Preferred qualifications involve working at least two (2) but less than four (4) years of full-time equivalent experience providing direct mental health services.

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.