Behavioral Health Associate I

Turning Point Community Programs; Sacramento (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Turning Point Community Programs seeks a dedicated Direct Service professional to assist members in achieving their personal goals within the community. The role includes advocacy across treatment and service access, plus support in housing, vocational pursuits, counseling, and after-hours on-call coverage.

Responsibilities include maintaining records, coordinating medication outreach with healthcare providers, and transporting members to appointments.

Qualifications

• High school diploma or GED required.

Responsibilities

• Assists members to identify and progress toward their goals.
• Advocates for members in treatment and helping them access services.
• Coordinates member medication outreach between doctor, client, and pharmacy.
• Maintains client records and required documentation.
• Provides transportation for members to appointments and activities.
• Ensures safety and well‑being of members.
• Is responsible for work hours and time management as directed.

Skills

Direct mental health services

Crisis intervention

Advocacy

Education

High school diploma or GED

Job description

GENERAL PURPOSE

Under the general supervision of the Program Director or designee, this at‑will direct service position is responsible for assisting members in meeting their expressed goals, while living in the community. The position is also responsible for advocating for members in all areas of treatment and helping them apply for and receive services, Additional support in areas of medication management, housing, vocation, counseling, and advocacy will be provided as needed. Involves providing after hours, “on‑call” coverage on a rotational basis based on program needs.

Essential Duties And Responsibilities – (illustrative Only)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Assists assigned members to identify and progress toward achievement of member chosen goals.
• Empowers members in meeting their goals; provide vocational support
• Assists staff and members in the development and implementation of activities, programming, and groups.
• Facilitates communication and cooperation among agencies.
• Participates in client medication outreach; coordinates communication between doctor, client, and pharmacy.
• Educates community and other agencies.
• Drives personal and/or agency vehicle on agency business including transportation of members to and from appointments and activities as well as field visits/medication outreach.
• Provides prompt intervention in the event of a crisis both to stop the crisis and to notify when indicated, persons and agencies necessary for the resolution of the crisis situation; provides “on‑the‑spot” support that is both helpful to the members and consistent with the philosophy of the program.
• Carries a caseload of clients depending on acuity of clients, program/contract requirements and referrals on record; varies from program to program and contract to contract.
• Maintains all client records and completes required documentation and data entry according to program standards including progress notes, activity reports, and logs, etc.
• Assists clients with accessing and maintaining appropriate housing.
• Attends to the safety, health, and well‑being of members.
• Is personally responsible and held accountable for work hours and time management as coordinated with Program Director or designee.

QUALIFICIATIONS

Minimum

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school or an accredited GED program and working less two (2) years full‑time equivalent experience providing direct mental health services. Lived experience is a plus.

Optimum

Preferred qualifications involve working at least two (2) but less than four (4) years of full‑time equivalent experience providing direct mental health services.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS

• California driver’s license & current vehicle insurance/registration
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two‑wheeled transport inclusive of bicycles, mopeds, and motorcycles.

Schedules Available:

Tuesday - Saturday 4:00 PM - 12:30 AM, Sunday - Thursday 12:00 AM - 8:30 AM, Tuesday - Saturday 12:00 AM - 8:30 AM, Sunday - Thursday 8:00 AM - 4:30 PM

Location

10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670