Behavioral Health Associate

Lakeland Behavioral Health System; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Lakeland Behavioral Health System is seeking compassionate CNAs to provide personal care and support to patients within a behavioral health setting. You will work under nursing supervision, documenting patient information and helping with daily living activities to promote safety and recovery.

Responsibilities include safety checks, patient observation, and participation in educational groups, with a strong emphasis on empathy and professional conduct. Equal employment opportunities are offered.

Qualifications

• CNA role requires compassionate patient care and safety focus.
• Certification in CPR, de-escalation and restraint techniques is required.
• Equal opportunity employment practices apply.

Responsibilities

• Provide personal care services to patients under clinical or nursing supervision.
• Maintain a positive, empathetic, and professional attitude toward patients.
• Conduct safety checks and follow individualized supervision guidelines.
• Document clinical information accurately in the patient record.
• Assist with activities of daily living and basic patient hygiene.
• Observe patient behavior and communicate significant observations to nursing staff.
• Support educational and rehabilitative activities and group sessions.
• Engage patients to help achieve treatment goals.
• Complete required documentation and assist with incident follow-up.

Skills

Empathy

Communication

Patient care

Education

High school diploma or equivalent

CPR certification

De-escalation and restraint training

First aid certification

Job description

Looking for talented CNA's to join our Behavioral health facilitiy to be the difference in our patients recorvery journey.

About Us

Lakeland Behavioral Health System has been a leading inpatient and residential treatment center for 30+ years serving children, adolescents, adults & senior adults struggling with a mental health disorders.

Purpose Statement

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Essential Functions

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Licenses/Designations/Certifications

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Certified Nursing Assistant Cert (CNA)

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.