Behavioral Health Associate

Vantage Point Behavioral Health Hospital; Fayetteville (AR); On-site; USD 23,000 - 36,000; Full time

Job summary

Vantage Point Behavioral Health Hospital is seeking staff to provide personal care to patients under supervision. The role emphasizes empathy, safety, and accurate documentation in the patient record.

Responsibilities include assisting with daily living activities, observing patient conditions, and coordinating with nursing staff to support treatment goals while maintaining a positive environment for patients and their families.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience with the specific population preferred.
• CPR and de‑escalation and restraint certification required (training available).
• First aid may be required based on state or facility requirements.

Responsibilities

• Provide personal care services to patients under clinical or nursing supervision.
• Demonstrate empathy and professional attitude with patients and families.
• Conduct safety checks and ensure appropriate supervision intervals.
• Document timely and accurate clinical information in patient records.
• Assist with activities of daily living and patient transportation as needed.
• Observe patient behavior and communicate significant observations to staff.
• Facilitate patient education and rehabilitative groups as directed.

Skills

Empathy

Patient care

Observation

Communication

Education

High school diploma or equivalent

Job description

Purpose Statement

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Essential Functions

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow‑up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Licenses/Designations/Certifications

• CPR and de‑escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.