Behavioral Health Associate

Acadia Healthcare; Reading (Berks County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Behavioral Health Associate to join their new state-of-the-art facility. This role focuses on ensuring patient safety, providing excellent customer service, and assisting with daily routines and treatment goals. Ideal candidates will demonstrate empathy, strong communication skills, and the ability to work effectively in a healthcare environment.

Qualifications

• Entry-level position in healthcare with requirement for customer service skills.
• Ability to handle patient safety and document care accurately is crucial.
• Experience in mental health or healthcare settings is valued.

Responsibilities

• Ensure patient safety and conduct supervision at 15-minute intervals.
• Document clinical information and assist with daily living activities.
• Facilitate educational groups and encourage achievement of treatment goals.

Skills

Customer Service

Patient Safety

Empathy

Communication

Observation

Job description

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Tower Behavioral Health, an Acadia Healthcare Facility is a brand new state-of-the-art behavioral healthcare campus, sitting on a beautiful 83-acre campus comprised of a 144-bed inpatient service including adult, adolescents, and children with a variety of outpatient services. We strive to be the leading provider of behavioral healthcare services in southeastern PA. We are building our team with talented, energetic professionals and look forward to meeting you.

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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