Behavioral Health Advisor Licensed Clinical Social Worker Non-Supervisory
Company Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery.
Job Description
This Position is Contingent on Contract Award.
Under the direction of the National Program Director and the National Medical Director and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), the Behavioral Health Advisor (BHA - LCSW) implements and evaluates behavioral health assessments and interventions in accordance with the policies and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.
The BHA – LCSW shares the administrative functions that directly impact behavioral health services and collaborates with the management team in overall planning and execution of program directives. The BHA – LCSW assures delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations.
Key Responsibilities
- Implements and evaluates behavioral health assessments and interventions in accordance with the policies and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.
- Provide Operational Behavioral Health (BH) advice, support, and coordination to Sector leadership and CBP staff.
- Advise, coordinate, and provide professional oversight of assigned medical unit behavioral health programming to promote persons in custody wellness and to provide support to sector and or region assigned.
- Conduct behavioral health climate assessments to identify and address operational BH issues.
- Coordinate integration of sector wide BH programming to optimize access and utilization.
- Provide professional direction, oversight, and consultation of BH support for persons in custody.
- Support Medical Quality Management process related to BH for persons in custody.
- Document all work in a clear and concise manner in either the electronic medical record, standard paper documentation, or other needed reports, as prescribed by CBP.
- Provide behavioral health education and training, awareness, and outreach to sector leadership regarding BH issues of persons in custody.
- Provide outreach, education, and awareness activities to CBP staff regarding BH issues of persons in custody.
- Travel to stations within the respective sector to provide educational muster briefings on BH issues of persons in custody.
- In rare and emergent / urgent critical incident situations provide confidential consultation with staff regarding BH issues; to include providing debriefings in the aftermath of critical incidents. If future consultation is required for staff, a referral to EAP will be provided.
- Provide educational trainings to staff on relevant topics to include trauma informed care, psychological first aid, and other topics.
- Protect children from situations of abuse, neglect, and other forms of maltreatment while in the custody of CBP.
- Focus on ensuring the social, physical, psychological, and emotional well-being of unaccompanied, accompanied, and separated children.
- Utilize time management skills to allow for proper management of multiple projects or tasks concurrently.
- Produce monthly and annual reports capturing all work (qualitative and quantitative) performed.
- Moderate proficiency in, common word processing, presentation and spreadsheet software programs.
- Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
- Expertise in motivational interviewing with minors and adults.
- Provide patient referral(s) to CBP contract medical personnel for further assessment.
- Coordinate priority transfer and continuity of care to Health and Human Services (HHS)/Office of Refugee Resettlement (ORR).
- Provide additional, basic BH support as appropriate.
Qualifications
BASIC REQUIREMENTS
- Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE).
- Candidate must have a current, active, valid, and unencumbered license, registration, or certification to practice as a Licensed Clinical Social Worker (LCSW) issued by any United States jurisdiction.
- Candidate must not have had any professional licensure or certification withheld, suspended, revoked, or denied, and the candidate must not have surrendered or allowed a professional license or certification to have expired or lapsed because of an investigation or disciplinary action.
- Candidate must not have been convicted of, pled guilty to, pled nolo contendere to, or received probation before judgment for any crime other than a minor traffic violation, the record of which has not been expunged.
- Have and maintain a valid driver’s license and in some cases, the use of their privately owned vehicle to complete various work activities.
Experience
- Qualifying experience for this position must include expertise working with active-duty service members and their families, law enforcement; background in operational psychology, and expertise in the areas of domestic violence, alcohol abuse, suicide prevention, trauma informed care, psychological first aid, and motivational interviewing.
- Minimum three years of experience as a LCSW.
- Minimum five years of supervisory/managerial experience.
Other Special Qualifications:
- US Citizen or Permanent Resident Card is required.
- Ability to obtain and maintain the U.S. Government security clearance.
- Must be able to read, write and speak English to effectively communicate.
- Proficiency in both English and Spanish is preferred.