Behavioral Health Adult Case Manager

Claratel Behavioral Health; Decatur (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Claratel Behavioral Health is hiring an Adult Case Manager for our Community Support Services (CSS) Program in Decatur, GA. The role bridges individuals to needed services, guiding them through IRPs, fostering connections to natural supports and community resources.

You will conduct needs assessments, collaborate with an interdisciplinary team, and coordinate care while documenting contacts and maintaining ethical standards. Requires a Bachelor’s in a related field and strong communication.

Qualifications

• Bachelor's degree in Human Services or related field required.
• 1+ years in behavioral health or case management preferred.
• Proficient with electronic records, phones, and telehealth tools.

Responsibilities

• Conduct community needs assessments and provide case management.
• Collaborate with interdisciplinary teams to support treatment plans.
• Deliver services in-person and via telehealth.
• Coordinate care and promote community reintegration.
• Maintain accurate documentation and ensure continuity of care.

Skills

Interpersonal skills

Communication

Case management

Telehealth tools

Electronic records

Driver's license

Team collaboration

Education

Bachelor's degree in Human Services or related field

Tools

Electronic health records

Telehealth tools

Job description

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

Now Hiring - Adult Case Manager | Community Support Services Program

FT | M-F 8:15AM - 5:00PM

What You’ll Do

As an Adult Case Manager in our Community Support Services (CSS) Program, you’ll be the bridge between individuals and the support systems they need to thrive. You’ll help adults navigate mental health services, achieve goals outlined in their Individual Recovery Plans (IRPs), and foster connections to natural supports and community resources.

Your Role Will Include

• Conducting community needs assessments and providing personalized case management
• Collaborating with an interdisciplinary team to support treatment plans
• Facilitating communication between clients, families, and service providers
• Coordinating care, delivering psychosocial rehabilitation, and promoting community reintegration
• Documenting service contacts, maintaining ethical standards, and ensuring continuity of care

Your Responsibilities

• Maintain consistent outreach (minimum twice/mnth per client)
• Deliver services in-person and via telehealth
• Attend community/agency meetings and represent client needs
• Communicate regularly with the Program Manager and attend required trainings
• Support clients' recovery journeys with compassion, coordination, and clarity

What You Bring

• Bachelor's degree in Human Services, Social Work, Counseling, Criminal Justice, or related field
• 1+ years' experience in behavioral health or case management (preferred)
• Tech-savviness and comfort using electronic records, phones, and telehealth tools
• Strong interpersonal and communication skills
• Reliable transportation and a valid driver's license (defensive driving training provided)
• A team-first mindset and a passion for helping others succeed

Why Join Us?

• Work in a collaborative, supportive environment where your voice matters
• Build meaningful relationships with clients and community partners
• Flexible service delivery and opportunities to engage in dynamic community work
• Expand your skills and grow your career with ongoing professional development

Pre-employment drug screening and successful completion of a criminal history background check is required.

Claratel Behavioral Health participates in E-Verify (Company ID: 226305)

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at [e-mail].