Behavioral Health Admissions Navigator

Psychiatric-Institute-of-Washingto; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Schedule flexibility

Career growth opportunities

Job summary

The Psychiatric Institute of Washington (PIW) is seeking an Assessment Coordinator to serve as a primary contact for individuals seeking behavioral health services, conducting comprehensive assessments, coordinating admissions, and helping patients and families navigate next steps.

This role requires a licensed behavioral health professional, strong clinical judgment, and the ability to thrive in a fast-paced environment while focusing on patient-centered care and collaborative teamwork.

Qualifications

• Master's degree in social work or a clinical mental health field.
• Current DC LPC or LICSW credential.
• 1+ year of experience in psychiatric and chemical dependency settings.
• 1–3 years of intake or admissions experience in a managed care setting.
• CPR/BLS Certification through the American Heart Association.
• Experience collaborating with referral agencies and community providers.
• Knowledge of crisis intervention procedures and behavioral health assessment.
• Knowledge of voluntary and involuntary admissions procedures.

Responsibilities

• Conduct comprehensive clinical needs assessments, evaluate patient presentations, and determine dispositions.
• Complete pre-evaluation questionnaires, document assessments, and maintain admission records.
• Coordinate with clinical supervisors and interdisciplinary teams for prioritization and 24-hour coverage.
• Schedule diagnostic evaluations, confirm appointments, and follow up for timely access to care.
• Support insurance verification, financial arrangements, and required admission certifications.
• Guide patients and families through the admissions process and provide facility tours.
• Maintain professional communication with referral sources and community providers.
• Support admissions operations, QA activities, and continuous process improvement.

Skills

Intake/admissions experience

Crisis intervention knowledge

Interdisciplinary collaboration

Documentation & records management

Education

Master's degree in social work or clinical mental health field

DC LPC or LICSW license

Job description

The Psychiatric Institute of Washington (PIW) is seeking an Assessment Coordinator to serve as a primary contact for individuals seeking behavioral health services, conducting comprehensive assessments, coordinating admissions, and helping patients and families navigate next steps.

This role requires a licensed behavioral health professional, strong clinical judgment, and the ability to thrive in a fast-paced environment while focusing on patient-centered care and collaborative teamwork.