Behavioral Health Administrative Assistant

Fillmore County Hospital; Geneva (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Fillmore County Hospital in Geneva, NE seeks a compassionate Patient Care Aide to support Behavioral Health Therapists, assist with daily living activities, and help maintain a safe, therapeutic environment for clients with substance abuse or mental health concerns.

You will help with records, appointments, and basic duties such as hygiene assistance, transfers, and report writing, while complying with HIPAA and hospital policies.

Qualifications

• High school diploma or equivalent required.
• Nebraska driver’s license with clean driving record.
• CPR/BLS certification.
• One year healthcare experience preferred.
• Nurse Aide Licensure preferred.
• Excellent communication and record-keeping abilities.

Responsibilities

• Establishes a therapeutic relationship and supports treatment plans.
• Transfers patients safely with gait belt and equipment; assist with hygiene.
• Prepares medical records, verifies insurance, and schedules appointments.
• Follows HIPAA and protects confidentiality.
• Participates in committees, quality assurance, and compliance initiatives.
• Ensures compliance with state and federal regulations.
• Maintains professional appearance and pursues ongoing development.
• Performs other duties as assigned.

Skills

Basic math

Report writing

Communication

HIPAA compliance

Education

High school diploma or equivalent

Nurse Aide Licensure preferred

Tools

Calculator

Computer

Fax machine

Telephone system

Job description

POSITION PURPOSE:Assists the Behavioral Health Therapist by giving clinical support services to clients or patients who are suffering from substance abuse or mental irregularities. Performs limited patient care responsibilities and organizes and coordinates office operations.QUALIFICATIONS:High school diploma or equivalentValid Nebraska driver’s licenseClear driving recordBasic Life Support (BLS)One year experience in healthcare is preferredCurrent Nurse Aide Licensure is preferredGENERAL REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required:Ability to add, subtract, multiply, and divideAbility to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / proceduresAbility to write reports and correspondenceAbility to effectively present information to patients, families, employees, health care providers, etc...Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providersAbility to work with skill in identifying problems; making frequent decisions regarding method of performanceEQUIPMENT, TOOLS, MATERIALS:CalculatorComputer and printerFax and copy machineGeneral office materials/suppliesInformation SystemsTelephone systemSECURITY/ACCESS:Will have access to the facility 24 hours a day.Will have access to confidential information abiding by the organizations privacy policies and regulations concerning this information.Essential Job Duties and Responsibilities1. Establishes a therapeutic relationship with assigned patients.Understands and implements individual treatment plans.Helps patients with daily living.Records and reports patient behavior to appropriate clinicians/staff.Provides a safe and supportive environment for patients.2. Transfers patients in a safe manner, demonstrating proper uses of a gait belt and Sit and Stand Lift.Assists with the patient’s personnel hygiene as the condition warrants, including toileting and hand washing/use of alcohol gel.Serves as an advocate for the patient3. Prepares and assembles newly admitted patient medical records.Completes patient registration and schedules patient appointments.Conducts insurance verification and eligibility checks.Assure correctness of all paperwork placed in charts.Completes chart audits on new patients as directed.Completes discharge charts within 30 days of dismissal.Reviews daily schedule to ensure patient needs are met.Maintains detailed records, appropriate documentation logs and program tracking information.4. Follows HIPAA regulations and ensures that the confidentiality of patients medical, personal, financial records, employee records, and organizational records is maintained.5. Participates in FCH committees, quality assurance, performance and quality improvement initiatives, and activities which support the facility and department operations.6. Complies with the state and federal regulatory requirements related to the performance of FCH operations and requirements of the FCH Compliance Program. Including but not limited to:The Compliance Policy.Completes all on-line training annually and as assigned.All department and organization-wide policies.Considers the impact of regulations such as Critical Access Hospital requirements, along with Federal and State of Nebraska regulations and discusses concerns appropriately to ensure compliance.7. Presents self in a professional manner and enhances professional growth and development through participation in education programs, current literature, in-service meetings and workshops.Seeks opportunities for continued growth and performance improvement.Always maintains a professional appearance and manner.Dependable and completes work in a timely manner.Demonstrates an understanding and emphasis on quantity, quality and knowledge of duties and tasks.8. Performs other duties as assigned.Essential Standards of Service Excellence1. Abides by Fillmore County Hospitals Standards of Professional Courtesy and Respect which include:Communication & InteractionCustomer Service & RespectTeamworkTelephone CommunicationSafety, Pride &OwnershipProfessional Appearance2. Abides by Fillmore County Hospitals Core Values 1-12 which include:AuthenticityIntegrityAwarenessCouragePerseveranceFaithPurposeVisionFocusEnthusiasmServiceLeadershipESSENTIAL WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Activity Not Applicable Occasionally Frequent ContinuousSitting XStanding XWalking XClimbing XDriving XLifting (floor to waist level) 30 lbs. 30 lbs. 10 lbs.Lifting (waist level and above) 30 lbs. 100 lbs. 10 lbs.Lifting (shoulder level and above) 30 lbs. 30 lbs. 10 lbs.Carrying objects XPush/Pull 150 lbs. 100 lbs. 0 lbsTwisting XBending XReaching forward XReaching overhead XSquat/kneel/crawl XWrist position deviation XPinching/fine motor activities XKeyboard use/repetitive motion XTaste XTalk XSmell XSensory Requirements Not Applicable Accurate 20/40 Very Accurate 20/20Near Vision XFar Vision X Not Applicable Yes NoColor Discrimination X Not Applicable Accurate Minimal ModerateDepth Perception XHearing XEnvironment Requirements Not Anticipated Reasonably AnticipatedOccupational Exposure Risk Potential X XBloodborne Pathogens XChemical XAirborne Communicable Disease XExtreme Temperatures XRadiation XUneven Surfaces or Elevations XExtreme Noise Levels XDust/Particulate Matter XOther (List)Shift Requirements 8 hrs/day 10 hrs/day 12 hrs/day Other (varied)Usual workday hours X Not Applicable Yes NoRegular, punctual attendance for assigned shifts XAvailable to work overtime X