Behavioral Health Access Navigator

University of Texas at Austin; Austin (TX); On-site; USD 53,000 - 64,000; Full time

Job summary

University of Texas at Austin seeks a Behavioral Health Outreach Consultant to advance access to mental health resources for children, adolescents, and mothers across Texas. The role coordinates referrals, conducts provider outreach, and supports education and program development within TC MH Consortium initiatives.

The position links with physicians, clinicians, care coordinators, and community partners to improve behavioral health outcomes and ensure robust documentation and reporting.

Qualifications

• Master’s Degree in Social Work, Counseling, Psychology, or a closely related field.
• 2 years of experience in behavioral health outreach, healthcare outreach, care coordination, social services, or provider engagement.
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Conduct outreach visits to physician practices, clinics, and community organizations.
• Promote awareness and utilization of behavioral health consultation services.
• Develop productive working relationships with healthcare providers.
• Respond to provider inquiries regarding available behavioral health resources.
• Support provider recruitment and engagement initiatives.
• Facilitate behavioral health consultation requests according to established protocols.
• Gather information necessary for clinical consultations and referrals.
• Coordinate referrals to mental health providers and community resources.
• Track referral outcomes and follow-up activities.
• Assist providers in navigating available behavioral health services.
• Support development and maintenance of community partnerships.
• Identify potential referral resources and community organizations.
• Participate in collaborative meetings with external stakeholders.
• Maintain current information regarding community resources.
• Deliver educational information regarding behavioral health programs.
• Prepare resource guides, reference materials, and outreach documents.
• Assist with presentations and educational events.
• Promote evidence-based behavioral health practices and available services.
• Document outreach activities, partnership contacts, and referral activity.
• Maintain program databases and required records.
• Assist with preparation of reports and performance metrics.
• Ensure documentation complies with program requirements.
• Participate in quality improvement initiatives.
• Assist with implementation of new outreach activities.
• Provide feedback regarding operational improvements.
• Support program goals and organizational objectives.
• Other duties as identified by department

Skills

Interpersonal Savvy

Customer Focus

Building Effective Relationships

Communication

Organizing

Problem Solving

Dealing with Ambiguity

Education

Master's Degree in Social Work, Counseling, Psychology, or related field

Job description

University of Texas at Austin seeks a Behavioral Health Outreach Consultant to advance access to mental health resources for children, adolescents, and mothers across Texas. The role coordinates referrals, conducts provider outreach, and supports education and program development within TC MH Consortium initiatives.

The position links with physicians, clinicians, care coordinators, and community partners to improve behavioral health outcomes and ensure robust documentation and reporting.