Behavior & Foster Programs Manager

Humane Society of Boulder Valley; Loveland (CO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

NOCO Humane is seeking a Behavior Manager to lead the Behavior and Foster/Transfer teams across Loveland, Greeley, and Evans, CO. This role oversees staff and volunteers, develops programs, and ensures compliance with PACFA regulations, while traveling among campuses and off-site locations.

The position offers leadership in a mission‑driven environment with opportunities to shape lifesaving programs and work across multiple animal species.

Qualifications

• Bachelor’s Degree in biology, animal behavior, animal husbandry, veterinary field, or applicable field of study OR equivalent applicable professional work experience required.
• Animal Behavior Association certification (CTC, CPDT-KA, KPA-CTP, ACAAB) required.
• Minimum of two (2) full years hands‑on companion animal training or behavior assessment experience required.
• Proven experience with positive reinforcement training techniques required.
• Minimum of one (2) full years direct staff supervision or four (4) full years of volunteer supervision (including hiring, scheduling, training, managing performance and evaluation) required.
• Experience hiring, training, staffing, scheduling, and evaluating staff or volunteers required.
• Two (2) years working with the general public in a customer/client focused position required.
• Animal shelter experience highly desired.
• Chameleon or other animal shelter software highly desired.
• Animal enrichment experience highly desired.
• Euthanasia experience a plus.
• Bilingual in English and Spanish reading, writing, understanding and speaking a plus and includes a wage premium.

Responsibilities

• Hire, manage, and supervise staff and volunteers within the Behavior and Foster/Transfer departments, providing training, mentorship, and growth opportunities.
• Oversee staffing needs, including scheduling, payroll approval, performance reviews, disciplinary actions, and recognition.
• Ensure professional conduct standards, attendance, and punctuality expectations are modeled and upheld.
• Serve as Department Volunteer Supervisor (DVS) and participate in related meetings.
• Develop, document, and implement standard operating procedures and protocols for Behavior/Enrichment and Foster/Transfer.
• Monitor and review internal protocols to ensure regulatory compliance and operational consistency.
• Oversee census management and inventory of shelter supplies, food, and medical necessities.
• Serve as the escalation point for complex or behavior‑related decision‑making.
• Conduct daily behavior assessments and enrichment for shelter animals; recommend outcomes.
• Lead shelter behavior rounds and respond to behavior‑related inquiries from staff and the community.
• Provide euthanasia services, serve as a euthanasia trainer, and approve euthanasia lists.
• Develop and execute department budgets, annual goals, and long‑term strategic plans and growth initiatives.
• Provide monthly reporting and oversee data collection across departments.
• Deliver community support programming that enhances public engagement and animal welfare.
• Develop and conduct educational programs for staff, volunteers, and the public on current best practices in animal welfare.
• Contribute to organizational events, marketing, and fundraising efforts.
• Foster positive, collaborative relationships across departments and with partner organizations.
• Promote teamwork and maintain strong, supportive engagement with coworkers.
• Stay current with evolving industry practices through ongoing education and training.
• Attend and participate in relevant meetings.
• Work closely with Marketing to identify animal highlight opportunities.

Skills

Staff supervision

Public speaking

Interpersonal communication

Microsoft Office

Specialized software

Education

Bachelor's degree in biology/animal behavior

Animal Behavior Association certification (CTC, CPDT-KA, KPA-CTP, ACAAB)

Tools

Chameleon shelter software

Job description

NOCO Humane is seeking a Behavior Manager to lead the Behavior and Foster/Transfer teams across Loveland, Greeley, and Evans, CO. This role oversees staff and volunteers, develops programs, and ensures compliance with PACFA regulations, while traveling among campuses and off-site locations.

The position offers leadership in a mission‑driven environment with opportunities to shape lifesaving programs and work across multiple animal species.