Beer, Wine & Spirits Clerk

New Leaf Community Markets, Inc.; Capitola (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to sustainability and community well-being as a Beer, Wine & Spirits Clerk. In this exciting role, you will create extraordinary customer experiences while showcasing your knowledge of liquor products. You'll be part of a passionate team that values integrity, quality, and respect. Enjoy a supportive and inclusive work environment where your contributions matter. With great earning potential and opportunities for growth, this position allows you to thrive while being part of a mission-driven organization that prioritizes both its staff and the community. If you love food and exceptional service, this is the perfect opportunity for you!

Benefits

Comprehensive medical, dental, and vision benefits

401k at 25 hours a week

Paid Parental Leave

Lifestyle Scheduling

Public Transport Benefits

Paid Community Service Hours

30% discount at all locations

Qualifications

• High School diploma or GED required; 1-3 months related experience preferred.
• Candidates must be 21 years of age or older.

Responsibilities

• Provide exceptional customer service and product knowledge.
• Maintain department standards and ensure cleanliness.
• Model correct behavior and adherence to company policies.

Skills

Customer Service

Teamwork

Hospitality

Product Knowledge (Beer, Wine & Spirits)

Education

High School Diploma or GED

Job description

1212 New Capitola - New Leaf, Capitola, California, United States of America

Job Description

Who is New Leaf Community Markets?

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.

Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients You’ll Bring to the Table:

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.

You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.

What’s on Your Plate:

Job Title: Beer, Wine & Spirits Clerk

Department: Spirits

Reports To: Spirits Manager

FLSA Status: Nonexempt

Summary

The Beer, Wine, & Spirits Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Assures proper displaying and selling of all liquor products to customers and advises customers on the quality of wine, method of handling, and other factors affecting the product.
• Responsible for maintaining and practicing department standards.
• Responsible for serving customers with excellent service.
• Leads by example; models correct behavior and adherence to company policies and procedures.
• Follows the employee handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds company standards in service, quality, and cleanliness.

Customer Service Skills

Beer, Wine & Spirits Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Beer, Wine & Spirits Clerks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience. Candidates for this position should be 21 years of age or older.

Physical Demands

While performing the duties of this job, the Beer, Wine & Spirits Clerk is regularly required to stand; walk; and use hands to finger; handle, or feel objects, tools, or controls. The Beer, Wine & Spirits Clerk occasionally is required to reach with hands and arms. The Beer, Wine & Spirits Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Beer, Wine & Spirits Clerk must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close and color vision. The Beer, Wine & Spirits Clerk must be able to use a 2-wheeled dolly (hand truck) to carry over 100 pounds at a time. The Beer, Wine & Spirits Clerk must also safely use a box cutter with razor blades.

Why You’ll Love Working at New Leaf Community Markets

• Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week.
• Great earning potential with the opportunity for growth within our family of brands.
• Paid Parental Leave available.
• Lifestyle Scheduling.
• Public Transport Benefits.
• Paid Community Service Hours.
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.

1212 New Capitola - New Leaf, Capitola, California, United States of America