Overview
To grow community through building guest loyalty and maximizing profits by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.
Responsibilities
- Educate guests on product attributes and information and provide guidance for specific needs/preferences.
- Ensure marketing and brand materials and tools are properly displayed, maintained and utilized including signage, prices, flyers, etc.
- Maintain the sanitation and appearance of the Beer Den/Sunmill Wines.
- Work with category managers and suppliers to ensure proper pricing and product selection.
- Train other Beer Den/Wine clerks and ensure information is correct and available for all hosts who work in the Beer Den/Sunmill Wines.
- Conduct tastings as needed in the Beer Den/Sunmill Wines as well as for in-store demos or promotions.
- Follow all state laws governing the sampling, sale and purchasing of beer and wine.
- Wash and prepare growlers according to established practices.
- Fill growlers upon request by the guest according to established filling, sealing and labeling standards.
- Maintain inventory of growlers, glass, lids and all other Beer Den and wine supplies through monitoring and ordering.
- Announce specials and sale information on the PA system.
- Perform all other duties as assigned by management.
Qualifications
- Working understanding of beer and wine.
- Familiar with ALE laws governing sale and purchasing of beer and wine products.
- Sales minded with effective communication, guest service and selling skills.
- Friendly, outgoing personality.
- Self-motivated, trustworthy and able to adhere to all guidelines.
- Ability to work well with others.
- Ability to read and understand information and direction.
- Ability to effectively communicate with Store Manager, DSD Receiver and vendors.
- Ability to bend, kneel and stand for extended periods of time.
- Ability to lift 30lbs. consistently and 50lbs. occasionally.
- Must be at least 21 years old.