Become a Technical Support Specialist in Athens ! (Slovak Speaker)

Blu Selection; Athens (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic international team in Athens and leverage your problem-solving skills in a role focused on customer support and technical assistance. This full-time position offers a competitive salary, a performance bonus, and relocation support, making it an ideal opportunity for those looking to advance their careers while enjoying the vibrant culture and sunny climate of Greece. With a focus on teamwork and quality improvement, you'll thrive in a multicultural environment that encourages personal and professional growth.

Benefits

Relocation support

Paid training

Performance bonus

Team events

Career development opportunities

Qualifications

• Experience in customer service or technical support is an advantage.
• Strong written and verbal communication abilities are essential.

Responsibilities

• Assist users via email, phone, or chat to resolve account access issues.
• Troubleshoot technical challenges and guide users step-by-step.

Skills

Native-level Slovak

Strong command of English

Customer service experience

Technical support experience

Problem-solving mindset

Strong communication abilities

Multitasking skills

Confidence with internet applications

Tools

MS Office

Job description

Are you a natural problem-solver with a passion for technology? Do you enjoy helping others and want to be part of an international team in one of Europe’s most lively and historic cities? If you're ready to take the next step in your career and experience life in sunny Athens, this opportunity is for you!

Your main tasks will include:

• Assisting users via email, phone, or chat to resolve issues related to account access, business listing visibility, and verification.

• Supporting customers in managing photos, reviews, and account settings.

• Troubleshooting technical challenges and guiding users step-by-step.

• Providing accurate information and clear guidance with a professional and friendly attitude.

• Working collaboratively within a dynamic, multicultural team and contributing to quality improvements.

What You Bring:

• Native-level Slovak and a strong command of English

• Prior experience in customer service or technical support is an advantage.

• Confidence with internet applications, browsers, and common tools like MS Office.

• Solid multitasking and typing skills

• Strong written and verbal communication abilities.

• Problem-solving mindset and a willingness to learn.

• A valid work permit for Greece or EU nationality.

What’s in It for You:

• Salary: €1,300 gross/month + up to €300 performance bonus.

• Contract: Full-time, permanent, 40 hours per week.

• Working hours: Shifts scheduled Monday to Sunday between 08:00 and 22:00, on a rotating basis.

• Relocation support: Financial assistance and administrative help if you're moving to Greece.

• Training & Onboarding: Paid training and a comprehensive onboarding process.

• Team Events, Multicultural and welcoming team atmosphere, clea path for career development

Why Athens?

• Low cost of living compared to other European capitals

• World-famous cuisine and cozy café culture

• Friendly locals and relaxed atmosphere

• Beaches and weekend island getaways just a short trip away

• A sunny climate almost all year round