Become a Luxury Brand Evaluator in Palo Alto, CA - Apply Now

CXG; Palo Alto (CA); Remote; USD 20,000 - 50,000; Part time

Job summary

Join a forward-thinking company as a luxury brand evaluator and turn your passion for premium brands into a fulfilling career. In this unique role, you will have the opportunity to discreetly assess customer experiences across various luxury sectors such as fashion, beauty, and automobiles. Your insights will help iconic brands refine their services and enhance customer satisfaction. With flexible assignments tailored to your interests, you can work from the comfort of your home or visit luxury boutiques. This is a fantastic opportunity to engage with renowned brands while making a meaningful impact in the luxury market.

Benefits

Flexible assignments

Compensation for evaluations

Potential reimbursement on purchases

User-friendly platform for managing missions

Qualifications

• Must be 18 years or older and a current customer of luxury brands.
• Punctual, organized, and detail-oriented with a passion for customer experience.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Evaluate luxury stores or online experiences and provide honest feedback.

Skills

Detail-oriented

Observational Skills

Organizational Skills

Customer Experience Evaluation

Education

High School Diploma

Tools

CXG Live Platform

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Minimum Requirements:

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.