Become a Luxury Brand Evaluator in Greenwich, CT - Apply Now

CXG; Hartford (CT); Remote; USD 80,000 - 100,000; Part time

Job summary

An established industry player in luxury customer experience is seeking passionate individuals to become luxury brand evaluators. This role allows you to engage with iconic brands and assess customer experiences, providing valuable feedback that helps refine their services. With flexible assignments tailored to your interests, you can work from the comfort of your home or visit luxury stores. No prior experience is required, making it a perfect opportunity for anyone passionate about luxury brands. Join a community that values your insights and helps shape the future of luxury customer service.

Benefits

Flexible Assignments

Compensation for Time

Reimbursement on Purchases

User-Friendly Management Platform

Qualifications

• Must be 18 years or older and a current customer of luxury brands.
• Detail-oriented, reliable, and observant with a passion for customer experience.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online, providing honest feedback.

Skills

Observational Skills

Attention to Detail

Customer Experience Evaluation

Communication Skills

Education

High School Diploma or Equivalent

Tools

CXG Live Platform

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.

• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Minimum Requirements:

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.