Become a Luxury Brand Evaluator in Fort Worth, TX - Apply Now
Join CXG, the global leader in customer experience, and work with iconic brands in fashion, beauty, jewelry, and automobiles. As a Luxury Brand Evaluator, you will discreetly assess customer experiences and provide critical feedback to help brands refine their services. Whether visiting boutiques, evaluating online interactions, or assessing a purchase process, your insights will shape the future of luxury customer service.
Responsibilities
- Choose your assignments and align missions with your personal preferences and profile
- Visit luxury stores or evaluate online and engage with sales associates in-store or online from home
- Observe ambiance, service quality, and overall customer experience
- Provide honest feedback through our platform via questionnaires
Perks of the Role
- Collaborate with iconic brands across industries
- Flexible assignments tailored to your interests
- Compensation for your time and input, with potential for reimbursement on purchases
- User-friendly platform for managing missions and feedback
Luxury Partners
Fashion & Couture
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
- Guerlain, Sephora, L'Oréal, Givenchy
Automotive
- Bentley, Jaguar, Genesis, Maserati
What you will be doing
- Visit luxury stores or evaluate online and engage with sales professionals
- Observe and assess ambiance, service quality, and overall customer experience
- Provide observations and feedback via questionnaires on the platform
How to Join the CXG Community
- Register: sign up at live.cxg.com and confirm your email
- Complete your profile: fill out your details to 100% and get verified
- Get certified: pass the General Certification to access missions
- Apply for missions: explore assignments with brands that excite you
- Start evaluating: begin making a difference in the luxury market
Compensation
- Non-Purchase Evaluations: Earn a fee based on mission complexity
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG
CXG connects premium brands with evaluators across the globe. With a network of evaluators and years of CX retail expertise, we redefine the customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.
Requirements
- Must be 18 years or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience required; honest feedback from genuine customers is valued
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting
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