Become a Luxury Brand Evaluator in Austin, TX - Apply Now
CXG
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Benefits offered by this job
Job summary
CXG seeks a Luxury Brand Evaluator to discreetly assess customer experiences across fashion, beauty, jewelry, and automotive brands. You may visit stores or evaluate online from home, providing detailed feedback on ambiance and service quality.
Join a global CX leader with opportunities to work with iconic names, and enjoy flexible missions tailored to your interests while receiving compensation for your time and input and potential reimbursements for purchases.
Qualifications
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
Responsibilities
- Choose your assignments - align missions with your preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in stores or online from home.
- Observe carefully - assess ambiance, service quality, and overall customer experience.
- Provide honest feedback - share observations through our questionnaires.
Skills
Job description
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
- Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
- Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Guerlain, Sephora, L'Oréal, Givenchy
- Bentley, Jaguar, Genesis, Maserati, Vespa
- Choose your assignments - align your missions with your personal preferences and profile
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
- Observe carefully - check the ambiance, service quality, and overall customer experience
- Provide honest feedback - use our platform to share your observations through questionnaires
- Collaborate with iconic brands across industries
- Flexible assignments tailored to your interests
- Compensation for your time and input, with the potential for reimbursement on purchases
- A user-friendly platform for managing missions and feedback
- Non-Purchase Evaluations: Earn a fee based on mission complexity
- Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands, to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience is required; we value honest feedback from genuine customers
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