Become a Luxury Brand Evaluator in Detroit, MI- Apply Now

CXG; Southfield (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

CXG, a leader in luxury brand evaluation, seeks passionate individuals to provide feedback on customer experiences. As a luxury brand evaluator, you will assess various brands across fashion, beauty, and automotive sectors, allowing flexibility to complete assignments that align with your interests. Whether in-store or online, your insights will significantly influence the premium market while enjoying competitive compensation and the opportunity to engage with iconic brands.

Benefits

Flexible assignments tailored to your interests

Compensation based on mission complexity

Reimbursement for purchases on approved items

Qualifications

• Must be 18 years or older and a current customer of premium brands.
• Organized and punctual with a passion for customer experience.
• No specific prior experience required, just honest feedback.

Responsibilities

• Assess customer experiences at luxury boutiques and services.
• Provide feedback through questionnaires based on observations.
• Complete various assignments aligned with personal interests.

Skills

Observant

Detail-oriented

Reliable

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
  
  
  

Our Luxury Partners:

Fashion & Couture

• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
  
  
  

Jewelry & Watches

• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
  
  
  

Beauty & Skincare

• Guerlain, Sephora, L'Oréal, Givenchy
  
  
  

Automotive

• Bentley, Jaguar, Genesis, Maserati, Vespa
  
  
  

What you will be doing:

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires
  
  
  

Perks of the Role:

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback
  
  
  

How to Join the CXG Community:

• Register: sign up at live.cxg.com and confirm your email
• Complete your profile: fill out your details to 100% and get verified
• Get certified: pass the General Certification to access missions
• Apply for missions: explore assignments with brands that excite you
• Start evaluating: begin making a difference in the luxury market
  
  
  

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
  
  
  

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers