Become a Luxury Brand Evaluator in Detroit, MI- Apply Now

CXG; Detroit (MI); Remote; USD 25,000 - 60,000; Part time

Job summary

An established industry player in luxury customer experience is seeking passionate evaluators to help redefine luxury service standards. As a luxury brand evaluator, you will engage with premium brands, providing critical feedback that shapes customer experiences. This role offers the flexibility to choose assignments that resonate with your interests—whether visiting boutiques or evaluating online services. Join a global community dedicated to enhancing the luxury market and enjoy the perks of compensation for your time, with reimbursement opportunities for purchases. If you have an eye for detail and a passion for luxury, this is the perfect opportunity for you.

Benefits

Flexible assignments

Compensation for time and input

Reimbursement on purchases

User-friendly platform for managing missions

Qualifications

• Must be 18 years or older and a current customer of luxury brands.
• Punctual, organized, detail-oriented, and reliable.

Responsibilities

• Choose assignments that align with personal preferences.
• Visit luxury stores or evaluate online customer experiences.
• Provide honest feedback through questionnaires.

Skills

Detail-oriented

Observational skills

Customer experience insight

Reliability

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Key Responsibilities:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Minimum Requirements:

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.