Become a Luxury Brand Evaluator in Chevy Chase, MD- Apply Now

CXG group; Maryland; Remote; USD 80,000 - 100,000; Part time

Job summary

Join a forward-thinking company as a luxury brand evaluator and immerse yourself in the world of premium brands. This exciting role allows you to discreetly assess customer experiences, providing valuable feedback that shapes the future of luxury. With flexible assignments tailored to your interests, you can engage with iconic names in fashion, beauty, and more, all while enjoying the freedom to work on your terms. Whether visiting boutiques or evaluating online, your insights will help refine services and enhance customer satisfaction. Embrace this unique opportunity to make a lasting impact in the luxury market and enjoy the perks of collaborating with renowned brands.

Benefits

Flexible assignments

Compensation for time and input

Reimbursement for purchases

User-friendly platform for managing missions

Qualifications

• Must be 18 years or older and a current customer of premium brands.
• Punctual, organized, detail-oriented, and reliable.

Responsibilities

• Choose assignments based on personal preferences and profile.
• Evaluate luxury stores or online experiences and provide feedback.

Skills

Observational Skills

Detail-Oriented

Customer Experience Awareness

Communication Skills

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Key Responsibilities:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Minimum Requirements:

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.