Become a Luxury Brand Evaluator in Chestnut Hill, MA - Apply Now

CXG group; Boston (MA); Remote; USD 125,000 - 150,000; Part time

Job summary

An established industry player invites you to turn your passion for luxury into a career as a luxury brand evaluator. In this unique role, you will assess customer experiences with iconic brands, providing valuable feedback that shapes the future of luxury services. Enjoy the flexibility to choose assignments that resonate with you, whether visiting boutiques or evaluating online. With a user-friendly platform, you can manage your missions and share your insights effortlessly. This opportunity allows you to make a meaningful impact in the luxury market while enjoying compensation for your time and input. Join a global community of evaluators and redefine customer experiences in the luxury sector.

Benefits

Flexible assignments

Compensation for time and input

Reimbursement for purchases

User-friendly management platform

Qualifications

• Must be 18 years or older and a current customer of premium brands.
• Punctual, organized, detail-oriented, and observant.

Responsibilities

• Choose assignments that align with your interests and profile.
• Evaluate luxury stores or online experiences and provide feedback.
• Observe service quality and overall customer experience.

Skills

Detail-oriented

Observational skills

Customer experience passion

Organizational skills

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

Responsibilities:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Minimum Requirements:

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.