Become a Luxury Brand Evaluator in Atlanta, US

CXG; Marietta (GA); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible assignments

Compensation for time and input

Purchase reimbursement (where approved

CXG Live platform for missions

Job summary

CXG is seeking evaluators in the United States to visit luxury stores or assess online experiences. You will observe ambiance and service quality, then provide honest feedback via our mobile platform.

Assignments are flexible, with potential reimbursement for approved purchases, and you can manage missions from anywhere using CXG Live. There is no prior experience required; reliability and attention to detail are valued.

Qualifications

• Must be 18 years or older (21+ in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.

Responsibilities

• Visit luxury stores or evaluate online to engage with sales associates.
• Observe ambiance, service quality, and overall customer experience.
• Provide honest feedback through questionnaires on our platform.
• Choose assignments aligning with personal preferences and profile.

Skills

Observational skills

Attention to detail

Customer-focused

Time management

Tools

CXG Live platform

Job description

CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.

About the Role

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years or older (21 years or older in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers