Beauty & Skincare Concierge

L'Occitane En Provence; The Woodlands (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

L'Occitane En Provence in The Woodlands is seeking a Beauty Advisor to create a serene, sensory experience for customers at our Woodlands Mall location. You will greet guests, tailor recommendations, and contribute to a tranquil, memorable shopping environment.

Ideal candidates focus on customer satisfaction, enjoy skincare and fragrance, and bring a positive, adaptable mindset to a sales-driven beauty space.

Formación

• Strong communication skills.
• Creative problem-solving ability.
• Entrepreneurial attitude with a sales-driven mindset.
• Mindset focused on customer satisfaction (internal and external).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsabilidades

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support and assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Conocimientos

Strong communication

Creative problem-solving

Entrepreneurial attitude

Customer satisfaction

Adaptability

Basic technology skills

Descripción del empleo

L'Occitane En Provence in The Woodlands is seeking a Beauty Advisor to create a serene, sensory experience for customers at our Woodlands Mall location. You will greet guests, tailor recommendations, and contribute to a tranquil, memorable shopping environment.

Ideal candidates focus on customer satisfaction, enjoy skincare and fragrance, and bring a positive, adaptable mindset to a sales-driven beauty space.