Seasonal Beauty Concierge — Gifting & Guest Experience

L'Occitane En Provence; Cypress (TX); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

L'Occitane En Provence in Houston Premium Outlets is seeking a Seasonal Beauty Host to welcome guests with warmth, guiding them through a festive, sensorial shopping experience and helping guests discover thoughtful skincare, body care and fragrance gifts.

In this fast-paced holiday role you’ll balance multiple guests, support sales goals and store operations, maintain visual standards, and collaborate with colleagues to ensure every guest leaves with a memorable gift.

Qualifications

• Warm, engaging communication skills and a genuine desire to create memorable guest experiences.
• A proactive, entrepreneurial attitude experience in retail, hospitality, or a sales-driven environment is beneficial.
• A guest-first mindset with the ability to listen, personalize recommendations, and support holiday gifting needs.
• Interest in skincare, body care, fragrance, and the art of gifting is beneficial.
• Adaptability, reliability, and flexibility to support a seasonal retail schedule, including peak shopping periods.
• Basic technology skills and comfort learning point-of-sale and store tools.

Responsabilités

• Be the Host: Greet every guest with warmth and festive energy, creating an inviting atmosphere and a personalized sensorial experience.
• Make Gifting Feel Effortless: Anticipate each guest's needs, listen with care, and recommend thoughtful skincare, body care, and fragrance gifts for everyone on their list.
• Thrive in the Holiday Moment: Remain flexible, positive, and attentive in a fast-paced environment while balancing multiple guests and priorities.
• Let Success Drive You: Support sales goals and daily store operations by taking initiative, replenishing product, maintaining visual standards, and putting the guest first.
• Foster a Team Culture: Collaborate with colleagues, step in where needed, and contribute to a supportive, inclusive team throughout the holiday season.
• Communicate with Care: Adapt your communication style to different guests and team members, welcome feedback, and help create smooth handoffs during peak traffic.

Connaissances

Guest service

Communication

Sales-oriented

Adaptability

POS familiarity

Outils

POS systems

Description du poste

L'Occitane En Provence in Houston Premium Outlets is seeking a Seasonal Beauty Host to welcome guests with warmth, guiding them through a festive, sensorial shopping experience and helping guests discover thoughtful skincare, body care and fragrance gifts.

In this fast-paced holiday role you’ll balance multiple guests, support sales goals and store operations, maintain visual standards, and collaborate with colleagues to ensure every guest leaves with a memorable gift.