Beauty Sales & Store Operations Associate

The PCA Group; New York (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Phenomenal discounts on products

Medical, Dental, Vision + supplemental

401(k) with up to 4% match

12 days PTO

Job summary

BEAUTYSPACE, part of The PCA Group, seeks a motivated Beauty Sales Associate to enhance the customer experience at Bloomingdale's NYC. The role blends selling with operational support, requiring effective communication and teamwork in a fast-paced environment.

Join a dynamic team for 36–40 hours weekly, in-person at Bloomingdale's NYC, with benefits including product discounts and medical coverage; salary commensurate with experience.

Qualifications

• Previous experience in retail or customer service is preferred but not mandatory.
• Strong upselling skills with a proven ability to sell products effectively.
• Familiarity with cash handling procedures and experience operating cash registers is advantageous.
• Basic knowledge of retail math concepts for pricing and inventory management.
• Experience with POS systems is a plus, showcasing the ability to engage customers effectively.
• Excellent phone etiquette and communication skills are essential for providing outstanding customer service.

Responsibilities

• Engage with customers to provide exceptional service and support throughout their shopping experience.
• Utilize upselling techniques to promote additional products and services that meet customer needs.
• Maintain accurate stock levels and assist in inventory management to ensure product availability.
• Ensure team is set up for success with appropriate stock levels on the salesfloor.
• Perform retail math calculations to assist with pricing, discounts, and promotions effectively.
• Operate cash handling processes efficiently, including cash register operations and transaction processing.
• Educate customers about features and benefits, enhancing their purchasing decisions.
• Utilize Point of Sale (POS) systems for transactions, returns, and exchanges while ensuring data accuracy.
• Exhibit strong phone etiquette when responding to customer inquiries or concerns over the phone.
• Collaborate with team members to maintain a clean and organized store environment that reflects our brand standards.

Skills

Upselling skills

Customer service

Phone etiquette

POS experience

Cash handling

Retail math

Tools

POS systems

Job description

BEAUTYSPACE, part of The PCA Group, seeks a motivated Beauty Sales Associate to enhance the customer experience at Bloomingdale's NYC. The role blends selling with operational support, requiring effective communication and teamwork in a fast-paced environment.

Join a dynamic team for 36–40 hours weekly, in-person at Bloomingdale's NYC, with benefits including product discounts and medical coverage; salary commensurate with experience.