Beauty Retail Key Holder – Lead Customer Experience

L'oreal Usa; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Growth opportunities

Ongoing product education

Holiday(s) off

Job summary

SalonCentric, a subsidiary of L’Oréal USA, is seeking a Retail Sales Associate in New York. You will engage customers, promote professional beauty brands, and support store operations while delivering friendly, knowledgeable service to salon professionals.

This role offers weekday and weekend shifts, employee discounts, ongoing product education, and opportunities for growth within SalonCentric and L’Oréal USA.

Qualifications

• Outstanding customer service and communication skills.
• Retail or related experience strongly preferred.
• Basic reading and math skills.
• Ability to use computerized point of sale system, SAP experience preferred.
• Must be able to work weekends as availability guidelines require.
• 18 years of age and High School Diploma or equivalent GED, preferred.
• Must be able to lift up to 20 lbs.
• Must be able to stand and walk about the store throughout scheduled shift.
• Authorization to work in the United States on a full time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.

Responsibilities

• Deliver exceptional customer service to Salon professionals.
• Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
• Be an Expert – Gain essential product knowledge & share exciting beauty industry trends with our customers
• Collaborate – Work together in a positive team environment; achieve goals and priorities
• Grow and Develop – Commit to excellence and experience endless growth opportunities
• Act with Integrity – Always!

Skills

Customer service

Communication

Retail experience

SAP

Education

High School Diploma or GED

Tools

POS system

Job description

SalonCentric, a subsidiary of L’Oréal USA, is seeking a Retail Sales Associate in New York. You will engage customers, promote professional beauty brands, and support store operations while delivering friendly, knowledgeable service to salon professionals.

This role offers weekday and weekend shifts, employee discounts, ongoing product education, and opportunities for growth within SalonCentric and L’Oréal USA.