Beauty Master Columbus Wig Sales Associate
Join us to apply for the Beauty Master Columbus Wig Sales Associate role at Beauty Master.
Position Overview: A Wig Sales Associate plays a key role in helping customers select the right wig based on their needs, style preferences, and comfort. This role requires strong product knowledge, excellent customer service skills, and attention to detail.
Key Responsibilities:
- Customer Consultation: Assist customers in selecting wigs based on face shape, skin tone, lifestyle, and personal preferences.
- Product Knowledge: Stay updated on different wig types (synthetic, human hair, lace front, etc.), cap constructions, and styling techniques.
- Sales & Upselling: Promote wig care products (shampoos, conditioners, styling tools) and accessories (wig caps, adhesives) to enhance customer experience.
- Fitting & Styling Assistance: Help customers try on wigs, adjust fit, and provide basic styling advice.
- Education & Care Guidance: Teach customers proper wig maintenance, storage, and handling for longevity.
- Inventory Management: Restock wigs, track sales, and ensure proper organization of display units.
- Sanitation & Hygiene: Maintain clean try-on areas, sanitize wigs, and follow hygiene protocols.
- Handling Transactions: Process payments, manage returns/exchanges, and ensure a smooth checkout process.
- Customer Service & Follow-up: Provide excellent service to encourage repeat business and build customer loyalty.
- Social Media & Marketing (Optional): Engage with customers online through promotions, tutorials, or live demonstrations if required.
Essential Skills:
- Wig expertise and understanding of different wig materials, styles, and care techniques.
- Excellent customer service skills, friendly and patient with diverse clients.
- Ability to recommend and upsell products while maintaining trust.
- Attention to detail for proper fit, style, and presentation.
- Basic styling skills (cutting, trimming, curling) are a plus.
- Strong communication skills for clear explanations and recommendations.
- Problem-solving skills for resolving customer concerns.
- Time management and organizational skills.
- Physical stamina to stand long hours and lift products.
- Language proficiency in English, Spanish, or Portuguese preferred.
Additional Details:
- Seniority Level: Entry level
- Employment Type: Full-time
- Job Function: Sales and Business Development
- Industries: Hospitals and Health Care, Non-profit Organizations, Government Administration
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