Beauty Manager- Plano/McKinney/Frisco

H.E.B.; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

H-E-B in Plano, TX is seeking a Beauty Manager to lead the Store's Beauty team, deliver exceptional customer service, and uphold daily department standards. You will drive sales, coordinate promotions, train staff, and ensure inventory integrity while maintaining vendor relationships.

The role requires strong leadership, excellent communication, and a focus on financial performance. This is a full-time, on-site position within a dynamic retail environment at the Plano store.

Qualifications

• Leadership experience in a complex environment.
• Experience with multiple direct reports.
• Experience in ordering.
• Inventory maintenance.
• Shrink control.

Responsibilities

• Lead the Beauty team to provide superior customer service.
• Oversee execution of promotions and events in the Beauty department.
• Ensure training for team is completed and drive development.
• Provide feedback and hold team accountable to standards.
• Communicate goals with Beauty team and leadership.
• Manage SOPs for Beauty operations and maintain vendor relations.
• Ensure in-stock conditions and inventory accuracy.

Skills

Leadership

Communication

Organization

Financial results

Job description

Job Description

Job Summary:

As a Beauty Manager, you'll lead the Store's Beauty team to provide superior customer service, while maintaining the department on a daily basis.

Key Responsibilities & Essential Functions:

Management:

• Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommending such decisions, including product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
• Oversees execution of promotions and events
• Ensures proper training for team is completed; drives team development
• Provides continual feedback to ensure Beauty team's expectations are being met; holds team accountable
• Communicates goals and objectives with Beauty team and leadership
• Owns personal development through pursuing leadership and product knowledge training
• Executes processes per Beauty standard operating procedures (SOPs)
• Maintains positive relationships with vendors

Sales / Analytics:

• Communicates profitability expectations to team; drives team to meet or exceed expectations
• Applies firm knowledge of financials; executes process to achieve goals
• Executes the corporately-driven merchandising plan on a daily basis
• Provides customer service; applies suggestive selling, reactive customer engagement, reactive maintenance, daily paperwork maintenance; implements safety program
• Exhibits passion for product and customer service; drives customer engagement for department
• Ensures appropriate signage in all areas of the Beauty department
• Ensures 100% in-stocks conditions and inventory control

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• of experience -
• Leadership experience in a complex environment -
• with multiple direct reports -
• Experience in ordering -
• inventory maintenance -
• and shrink control -

Knowledge/Skills/Abilities:

• Proficiency on H-E-B systems (preferred) -
• Advanced communication and customer service skills -
• Advanced organization skills -
• Ability to adhere to the mandatory Store management dress code policy -
• drive for financial results -

Licenses/Certifications:

• Completion of the SORM training program -
• completion of SORM training -

Physical Demands & Working Conditions:

• Constantly reach at waist, grasp
• Frequently stand, walk,
• Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements,
• Occasionally be exposed to loud noise, and wet conditions
• Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 11/1/2018