Beauty Lead Advisor: Elevate Client Experience & Sales

FashionUnited; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

FashionUnited is seeking a client-focused beauty retail associate in Madison, WI. You will build client loyalty, demonstrate products, and guide customers with up-to-date beauty knowledge while supporting sales goals and inventory processes.

You will participate in ongoing training, maintain merchandising standards, and provide exceptional customer experiences across days, evenings, weekends, and holidays.

Qualifications

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence clearly and concisely.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including upsell opportunities.
• Develop and expand knowledge of the beauty industry.
• Provide credibility through product knowledge and beauty trends.
• Inspire clients through product demonstrations and applications.
• Understand and execute sales plans to meet goals.
• Maintain Sephora visual merchandising standards and department cleanliness.
• Ensure timely replenishment to enhance customer experience.
• Complete required training to expand knowledge.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight, back stocking, counts and price changes.
• Act with integrity, foster teamwork, exercise judgment with partners as needed, and adhere to safety policies.

Skills

Authentic passion for beauty

Client-facing retail experience

Excellent communication

Availability to work varying shifts

Job description

FashionUnited is seeking a client-focused beauty retail associate in Madison, WI. You will build client loyalty, demonstrate products, and guide customers with up-to-date beauty knowledge while supporting sales goals and inventory processes.

You will participate in ongoing training, maintain merchandising standards, and provide exceptional customer experiences across days, evenings, weekends, and holidays.