Beauty Host

L'Occitane en Provence; Pennsylvania; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary Company Bonus

Contribution Pension Scheme

Holiday Allowance – above statutory

Flexible Bank Holidays

Enhanced Maternity (20 weeks full pay)

Paternity leave (12 weeks full pay)

Hybrid working for Office based staff–

Work from Anywhere Policy – up to 4 4s

Volunteering 1 Day

Half day leave for Birthday

One day’s holiday for Newly Weds

Discount Scheme

Product allocation

Company benefits platform

Cycle to work scheme

Travel Loan

Subsidised health & wellbeing plan

Long service awards

Job summary

L’Occitane en Provence is seeking a Beauty Host to join our team. You will be a brand ambassador, welcoming guests with warmth and delivering personalised beauty advice in a luxury retail environment.

You will develop product knowledge, showcase sustainability values, and contribute to a premium guest experience through demonstrations and tailored experiences, while maintaining boutique standards. This role offers hybrid working arrangements and a comprehensive benefits package.

Qualifications

• Deliver exceptional guest experiences with personalised beauty advice.
• Build brand storytelling and product knowledge through interactions.

Responsibilities

• Welcome guests and provide personalised beauty advice.
• Deliver signature moments like hand massages and consultations.
• Develop expertise in L’Occitane en Provence products, heritage, ingredients, and sustainability values.
• Execute visual merchandising, manage stock, keep boutique spaces pristine.
• Meet targets through demonstrations and tailored experiences.
• Master POS and clienteling systems and represent the brand at events.

Skills

Guest services

Team player

Storytelling

Sales & product demonstrations

Tools

POS system

Clienteling systems

Job description

Why Join Us?

At L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact. Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured.

You Are

• As a Beauty Host, you are more than a Sales Associate —you are a brand ambassador, storyteller, and crafter of memorable experiences for our guests.
• A sunny personality, a team player, a go-getter —radiating positive energy with a ‘can-do’ and ‘can-grow’ attitude.
• A genuinely caring soul, connecting deeply with our guests and meeting their needs through meaningful beauty experiences.
• A passionate storyteller, bringing to life the performance and purpose behind every product.
• A green heart, proud to embody and share our strong commitments to sustainability.
• An eye for excellence and detail, with experience – or affinity - from luxury retail, beauty, hospitality, or other guest-centric worlds.

What You’ll Do

• Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature precious moments like hand massages and beauty consultations.
• Develop and share expertise in L’Occitane en Provence products, heritage, ingredients and sustainability values.
• Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
• Meet targets through expert product demonstrations and tailored experiences.
• Master Point Of Sales (POS) and clienteling systems while representing the brand at events.
• Collaborate effectively, build trust through open communication and knowledge sharing.

What We Offer You!

• Discretionary Company Bonus scheme
• Contribution Pension Scheme
• Holiday Allowance – above statutory
• Flexible Bank Holidays
• Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
• Hybrid working for Office based staff– 3 days in the office
• Work from Anywhere Policy – up to 4 weeks a year
• Volunteering 1 Day
• Half day leave for Birthday
• One day’s holiday for Newly Weds
• Discount Scheme
• Product allocation
• Company benefits platform
• Cycle to work scheme through Reward Gateway
• Travel Loan through Reward Gateway
• Subsidised health & wellbeing plan
• Long service awards
• Please note some eligibility criteria may apply

Our Diversity, Equity & Inclusion Engagements

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.

Born of a simple gesture in 1976

L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.

Our culture is built through everyday moments, how we behave, make decisions and show up for each other.

With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.