Beauty Experience Specialist (In-Store & Digital)

Brobston Group; Palo Alto (CA); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Job description