Beauty Experience Host | Skincare & Fragrance Concierge

L'Occitane En Provence

Fair Oaks (VA)

On-site

USD 22,000 - 25,000

Full time

6 days ago

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Job summary

L'Occitane En Provence, Fair Oaks Mall, seeks a Beauty Host to warmly greet guests and deliver a sensorial shopping experience in a dedicated beauty space. You will anticipate needs, maintain outstanding service, and help uphold store standards while collaborating with teammates to create a memorable visit.

Ideal candidates show passion for skincare and fragrance, strong communication, and a flexible, guest-focused mindset in a retail environment.

Qualifications

Strong communication skills and creative problem-solving ability.
Entrepreneurial attitude with a background in a sales-driven environment (at least 1 year).
Mindset focused on customer satisfaction (internal and external customers).
Interest in skincare, body care and fragrance is beneficial.
Adaptability and flexibility are recommended.
Basic technology skills.

Responsibilities

Be the Host: greet every guest with warmth and offer a sensorial experience.
Prioritize Guest Experience by anticipating needs and exceeding expectations.
Keep an Open Mind by welcoming feedback and maintaining growth mindset.
Let Success Drive You: support store operations and customer-centric service.
Foster a Team Culture by mentoring colleagues and promoting a positive environment.
Communicate with Care by collaborating across diverse personalities.