Beauty Counter Manager - Women's Fragrances - The Shops at Mission Viejo

Nordstrom; Mission Viejo (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in retail is seeking a dynamic Beauty Counter Manager to create personalized beauty experiences. This role involves conducting makeup applications, managing vendor events, and achieving sales goals while fostering a welcoming environment for customers. Ideal candidates should have a passion for beauty trends and exceptional customer service skills. Join a team that values your unique talents and offers comprehensive benefits, including medical and dental coverage, to support your well-being. If you thrive in a fast-paced environment and enjoy connecting with customers, this opportunity is perfect for you.

Benefits

Medical/Vision Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Merchandise Discount

Employee Assistance Program

Qualifications

• Passion for beauty and customer service, with strong multitasking and organization skills.
• Ability to connect with customers and handle concerns proactively.

Responsibilities

• Conduct makeup applications and skincare analyses to meet customer goals.
• Manage vendor events and promotions while achieving sales targets.
• Build customer loyalty through excellent service and Nordstrom Rewards.

Skills

Customer Service

Makeup Application

Skincare Knowledge

Sales Goals Achievement

Multitasking

Organization

Networking

Job description

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

A day in the life…

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals

• Collaborate with team members to create a welcoming and inclusive environment for all customers

• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive oftextandsocial media)

• Manage the scheduling and execution of vendor events and promotions

• Build and maintain strong vendor relationships to maximize business results

• Keep department customer-ready through organization and cleanliness

• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners

• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

You own this if you have…

• Passion for customer service and beauty, including trends, makeup application, and skincare

• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment

• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application

• Strong multitasking, organization, and follow-through skills

• Drive to achieve sales goals, with interest in using networking and technology

• The ability to work a flexible schedule based on business needs, including evenings and weekends

• High level of ownership, accountability, and initiative

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

2022Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $25.20 - $26.20 Hourly