Beauty Counter Manager - Estée Lauder - Mayfair

Nordstrom; Wauwatosa (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Beauty Counter Manager, der sowohl Verkaufs- als auch Lehrfähigkeiten vereint. In dieser spannenden Rolle gestalten Sie personalisierte Schönheitserlebnisse für Kunden und arbeiten in einem leidenschaftlichen Team, das Ihre einzigartigen Fähigkeiten schätzt. Sie sind verantwortlich für die Durchführung von Make-up-Anwendungen, die Verwaltung von Verkaufszielen und die Pflege starker Beziehungen zu Anbietern. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Ihre Leidenschaft für Schönheit und Kundenservice geschätzt wird. Wenn Sie ein kreativer Denker sind, der gerne in einem schnelllebigen Umfeld arbeitet, ist dies die perfekte Gelegenheit für Sie.

Benefits

Medizinische Versorgung

Zahnversicherung

Rentenversicherung

Bezahlte Freizeit

Lebensversicherung

EAP-Ressourcen

Mitarbeiterrabatt

Qualifications

• Leidenschaft für Kundenservice und Schönheitstrends.
• Fähigkeit, mit Kunden zu kommunizieren und Bedenken proaktiv zu behandeln.

Responsibilities

• Durchführen von Make-up-Anwendungen und Hautanalysen.
• Verwalten von Verkaufszielen und Kundenbindung durch das Nordstrom Rewards Programm.

Skills

Kundenservice

Make-up-Anwendung

Multitasking

Organisation

Verkauf

Empathie

Tools

Digitale Verkaufswerkzeuge

Soziale Medien

Job description

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

A day in the life…

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

You own this if you have…

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.