Beauty Counter Lead: Personalized Makeover & Skincare

Nordstrom, Inc.; Columbus (OH); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. in Columbus, OH is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences.

You will perform makeup applications, skincare analyses, and product recommendations while building a loyal customer base through in-store and digital interactions. You will collaborate with the team to maintain a welcoming environment, manage events with brand partners, and stay current on beauty trends through trainings.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in networking and technology.
• Ability to work a flexible schedule including evenings and weekends.
• High level of ownership, accountability and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer goals.
• Collaborate with team to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with beauty trends and product knowledge through trainings.
• Manage sales, refunds, exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Communication

Multitasking

Organization

Sales goals

Networking

Technology

Flexibility

Initiative

Job description

Nordstrom, Inc. in Columbus, OH is seeking a Beauty Counter Manager to drive sales and deliver personalized beauty experiences.

You will perform makeup applications, skincare analyses, and product recommendations while building a loyal customer base through in-store and digital interactions. You will collaborate with the team to maintain a welcoming environment, manage events with brand partners, and stay current on beauty trends through trainings.