Beauty Consultant (Shiseido & Cle De Peau Beaute) - Bloomingdales 59th street

SHISEIDO; New York (NY); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player seeks passionate individuals to join their team in promoting beauty products and creating exceptional customer experiences. This role emphasizes achieving sales goals while providing authentic and personalized service. Candidates should possess a dedication to customer empowerment, a willingness to learn, and the ability to work flexible hours. Join a dynamic team where your contributions can make a significant impact on customer satisfaction and brand loyalty. If you thrive in a fast-paced environment and have a passion for beauty, this opportunity is perfect for you.

Qualifications

• 1+ years of selling experience in a customer-focused industry.
• Ability to achieve sales results and build relationships.

Responsibilities

• Create a welcoming environment for customers through personalized service.
• Achieve personal sales goals and maintain product lifecycle accuracy.

Skills

Customer Service

Sales Skills

Communication

Artistry Skills

Inventory Management

Flexibility

Education

High School Diploma

Experience in Customer-Focused Industry

Tools

POS Systems

Automated Systems

Job description

Job Summary:

This position is responsible for promoting Shiseido + Cle de Peau Beaute products and THE POWER OF GOOD while working within a customer-focused business; one that unlocks the power of relationships and creates a greater sense of belonging. Engages in an authentic, warm and inspirational customer experience.

Focused on achieving individual sales goals to support the store in achieving target daily. Commits to learning and embracing artistry skills through our lens of natural beauty redefined focus. Maintains awareness and compliance in operational procedures and company policies.

Primary Duties & Responsibilities:

Customer Service

• Consistently creates a welcoming environment for our customers through our Connect, Customize and Commit service model, which focuses on personally connecting with them, customizing their beauty routines, and committing to a genuine and ongoing relationship.
• Achieves personal sales goals through impeccable customer service. Utilizes company-provided tools to track progress. Communicates learning needs to store management.
• Demonstrates urgency to achieve hourly goals with increased awareness of contributing productivity, such as average dollar sale, conversion, and key category goals.
• Provides professional and knowledgeable consultation.
• Demonstrates Shiseido products through services such as Facial Massage / Make-up application and maintains minimum service goals set forth by AE.

Business Skills

• Maintains accurate product lifecycle through processes that include, but are not limited to, cycle counts, shipment processing, and placement.
• Supports effective inventory management through accurate POS transactions.
• Upholds consistent standards of cleanliness and organization on the sales floor and in the backroom.
• Communicates maintenance concerns to store management.
• Participates in the implementation of visual floor sets. Assists in merchandising & marketing maintenance.
• Uses automated systems effectively.
• Maintains proper inventory levels.
• Displays merchandise attractively.

Qualifications & Competencies:

Embodies the spirit of Shiseido, as applicable, with a dedication to empowering our customers to look good, feel good, and do good for others. Embraces the belief that the little choices we make can create a big difference - from looking after our local communities to the wider well-being of the planet. Has a deep-seated passion for people and a commitment to act as an advocate for Shiseido and Cle de Peau in our approach to beauty.

• Ability to achieve sales results.
• Effectively communicates and builds relationships.
• Maintains composure and acts ethically.
• Demonstrates a willingness to learn.
• Minimum of 1+ years of selling experience.
• Ideally, has experience in a customer-focused industry.
• Artistry experience preferred.
• Must have open flexibility to work during peak traffic times including evenings, weekends, and holidays, as well as a willingness to adjust to specific needs of the business.
• Adhere to company time and attendance policy.
• Uphold Shiseido dress code which includes wearing Shiseido and/or Cle de Peau products, as applicable.
• Able to be in a fragrance-filled environment.
• Able to lift, push, and pull up to 25 pounds.
• Able to stand for up to 8 hours.
• Bilingual English/Korean/Japanese/Chinese.
• 18 years or older.

Trust 8 Competencies

• Think Big: Adapt a big-picture perspective. Deliver new values through creativity.
• Take Risks: Embrace risk, practice “trial and error and trial”.
• Hands On: Consider front-line realities when making decisions. Take the lead from end to end.
• Collaborate: Leverage the diverse capabilities of colleagues.
• Be Open: Create an environment that encourages everyone to speak up.
• Act with Integrity: Be sincere and humble at all times.
• Be Accountable: Commit to the goal. Take accountability for the execution.
• Applaud Success: Create a culture that celebrates success.

#LI-ONSITE

#NYLAW

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State, or Local law.