Beauty Concierge - Trend Expert and Customer Experience

Nordstrom; West Des Moines (IA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Benefits package

Paid time off

Job summary

Nordstrom in West Des Moines is seeking a Rack Beauty Concierge to deliver fast, fun, and knowledgeable service in a high-energy retail setting. You will share beauty trends, explain product details, keep the floor stocked and organized, handle inventory and pricing, and resolve customer questions quickly.

If you thrive in a team environment and enjoy helping guests discover great deals while maintaining a welcoming store experience, this role is for you.

Qualifications

• Excellent customer service skills and a positive attitude.
• Strong math, verbal and written communication abilities.
• Ability to prioritize multiple tasks in a busy retail environment.
• Willingness to learn product knowledge and beauty trends.
• Physical stamina to stand 6-8 hours and lift up to 25 pounds.

Responsibilities

• Share product knowledge and beauty trends with customers.
• Help customers find great deals quickly and enjoyably.
• Maintain a clean, stocked, and accurately ticketed sales floor.
• Defuse customer situations and provide timely resolutions.
• Support team with re-merchandising and tester replenishment throughout the day.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Job description

Nordstrom in West Des Moines is seeking a Rack Beauty Concierge to deliver fast, fun, and knowledgeable service in a high-energy retail setting. You will share beauty trends, explain product details, keep the floor stocked and organized, handle inventory and pricing, and resolve customer questions quickly.

If you thrive in a team environment and enjoy helping guests discover great deals while maintaining a welcoming store experience, this role is for you.