Beauty Brand Associate - Vancouver Mall

Gap Inc.; United States; Remote; USD 100,000 - 125,000; Part time

Job summary

A major retail company in the United States is seeking a Beauty Brand Associate to enhance customer experiences by providing beauty recommendations and maintaining an engaging shopping atmosphere. Ideal candidates will have strong customer service skills and a love for beauty, contributing to meeting sales goals in a dynamic retail environment.

Qualifications

• Strong communication and customer service skills.
• Previous retail or beauty experience is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet every customer and help them find suitable beauty products.
• Stay informed on beauty trends and new arrivals.
• Demonstrate product knowledge across all categories.

Skills

Customer service

Communication

Product knowledge

Job description

Overview

About the Role At Old Navy, we’re all about celebrating beauty in every form—and we’re looking for a Beauty Brand Associate who shares that passion. In this role, you’ll be a go-to expert on the sales floor, solving our customer’s styling and service needs by navigating Old Navy’s best-of beauty and personal care curation, offering personalized beauty recommendations, and creating a welcoming, inclusive shopping experience.

Responsibilities

• Greet every customer with enthusiasm and help customers find beauty products that suit them best
• Stay current on Old Navy and 3rd Party featured brands, new arrivals, and beauty trends
• Demonstrate product knowledge across all beauty and personal care categories
• Support brand events, in-store demos, and seasonal promotions
• Maintain clean, well-stocked, and visually appealing displays
• Help meet daily sales goals through suggestive selling and upselling
• Collaborate with team members to deliver an exceptional guest experience
• Provide feedback on the beauty experience and how customers are responding
• Promote loyalty by educating customers about our loyalty programs
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, based on business needs

Who You Are

• A love for beauty and a desire to help others feel confident
• Strong communication and customer service skills
• A team player who thrives in a fast-paced retail environment
• Willingness to learn about new products and share that knowledge
• Previous retail or beauty experience is a plus, but not required
• Availability to work evenings, weekends, and holidays as needed